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Product Manager
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Product Manager | B2B Airline Software | £70-85k + Company Bonus | Remote
Our client is a growing B2B/b2b2c SaaS technology business helping airlines and airports improve how they communicate with passengers. As they shift towards a more product-led model, they are hiring a Product Manager to own a key passenger engagement product area and turn customer problems into commercially valuable products.
This is a full-time permanent, fully remote role with monthly team meet-ups. This role reports into the Product Director.
Key Responsibilities:
- Own the product strategy, roadmap and commercial outcomes for the passenger engagement portfolio.
- Identify customer problems and market opportunities, then validate them through research, data, prototypes and customer testing.
- Build business cases and make clear decisions about what to build and why.
- Work closely with customers, prospects, Commercial and Engineering to take products from idea through to launch.
- Define product requirements, success metrics and KPIs, and measure whether products are delivering commercial and customer value.
- Drive new business, cross-sell and upsell through new product development.
- Use AI to improve product discovery, research, requirements and customer insight.
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Essential Experience:
- You need 5+ years of Product Management in B2B SaaS, ideally within travel, aviation, passenger technology or another complex B2B/B2B2C technology business.
- You must have worked with international customers.
- Has actually owned products and commercial outcomes, not just managed a backlog or written requirements.
- Is commercial and entrepreneurial — can spot opportunities, build a business case and decide what is worth building.
- Can work closely with Engineering and Commercial, rather than handing requirements over to BAs.
- AI experience is a bonus, but they explicitly do not want to hire purely for AI/chatbot experience.
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We are not considering PMs who are more PO/BAs – those who manage tickets and roadmaps but hasn't actually owned the product direction and commercial outcome.
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