Net2Source (N2S)
Product Manager
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Role: Product Manager
Location: Burgesshill, 3 days a week
Type of hiring: FTE 12 Months/Permanent
Job Description
The Enterprise Platforms Loyalty Benefits organization is looking for a talented and experienced Product Manager to help drive the transformation of our existing rewards platform.
You'll be working in an Agile software development environment with other Product Owners and Engineering teams to prioritize the backlog, develop user stories, and collaborate across stakeholders to deliver on loyalty initiatives. You will lead a scrum team that is focused on maintaining and uplifting our backend bonus qualification systems. You will consult with business and engineering partners to articulate outcomes and expectations, tie initiatives to key metrics, and drive consensus around Minimum Viable Product (MVP) definitions. You'll work with execution teams to ensure the delivery of high-quality and timely software products. A key part of this role will be to build and foster a culture of agility and product ownership in close partnership with technology and business teams.
Key Responsibilities
- Build and actively manage a product backlog of features and capabilities that are refined and prioritized in close collaboration with the engineering and business teams
- Translating features into prioritized user stories in tight coordination with other Product Owners
- Deep engagement and consultation with various architects, product owners, and business teams to understand current and future needs
- Full participation in and support of agile practices and ceremonies
- Communicate and build consensus across multiple teams in creating solutions
- Collaborate with other team members to define business requirements to meet the end users' needs through one-on-one, small, and large-group interviews about technology and system concepts
- Engage in day-to-day activities with the development team, i.e., providing feedback and clarity on stories
- Actively manage the team backlog by ensuring it is reviewed continuously, represents the most valuable items for delivery, and includes customer feedback
- Provide vision to the Agile development team and stakeholders throughout the project and create requirements
- Ensure that the team always has an adequate amount of prioritized stories available to be worked by the team
- Collaborate on release plans and set expectations for the delivery of new functionalities
- Be an active team member in mitigating impediments impacting the successful team completion of Release/Sprint Goals
- Keep abreast with Agile/Scrum best practices and new trends
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Minimum Qualifications
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- 3 years of experience working with software development teams
- Knowledge of Loyalty Programs and associated products is desirable
- Ability to establish and maintain effective working relationships with all levels within the organization, including external partners
- Familiarity with agile and scrum software development methodologies
- Excellent communication and collaboration skills to consult with various stakeholders and define optimal requirements
- Problem-solving, project management, and analytical skills; ability to prioritize and complete tasks
- High degree of personal organization
- Shows individual initiative, proactivity, and personal accountability
- Bachelor's Degree required or comparable experience in Business or Computer Science disciplines preferred
- Familiarity with Jira, Rally, Confluence, Gitlab
Skills
- Mandatory Skills: Benefits Management, Project Planning, Pursuit/ Proposal Management
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