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Product Manager
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Senior Product Manager - B2B - 6 month Contract - Paying up to £600 Outside IR35 - remote (occasional travel) - IMMEDIATE STARTERS
About the Client
Our client is a fast-growing, cloud native SaaS business at the forefront of transforming how energy retailers operate - helping them lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI-driven insight. They're currently scaling at pace into new international markets. Client identity will be shared with shortlisted candidates.
About the Role
This is a Senior Product Manager engagement, owning the Agent Management product area end-to-end. Agent Management covers the agencies engaged to carry out asset management, maintenance and data collection on behalf of energy retailers - this hire will shape the systems that manage the lifecycle of those agents across the UK energy market.
You'll work hands-on with designers and engineers to deliver high-impact product improvements in a fast-moving, scale-up environment, defining success, setting key metrics, and continuously improving outcomes for users, retailers and partners through data-driven decisions.
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Key Responsibilities
- Own the strategy and roadmap for Agent Management, informed by users, retailers and commercial partners
- Work closely with engineers and designers, running standups, reviewing designs and unblocking delivery day-to-day
- Define and track key performance metrics (e.g. third-party onboarding times, agent response times, agent rejections)
- Conduct user research and bring actionable insights into product decisions and stakeholder conversations
- Run experiments, analyse data, and iterate based on evidence to improve product outcomes
- Build strong relationships with stakeholders while maintaining a product-led approach and protecting team focus
Key Outcomes
- Increased feature adoption and improved user outcomes across Agent Management
- Reduction in agent-related issues across the retailer portfolio
- Roadmap delivered to agreed timelines with clear, measurable value realised
- Strong, well-defined KPIs with ongoing data-driven performance improvements
- High product quality, reliability and operational health in partnership with engineering
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Experience Required
- Proven experience owning a product or domain end-to-end, with clear evidence of delivering measurable outcomes
- Strong data-driven decision-making and ability to define and move key product metrics
- Experience working closely with engineers and designers in a hands-on delivery environment
- Track record managing complex stakeholder relationships, ideally in regulated or data-sensitive industries
- Ability to build and maintain outcome-driven product roadmaps
- Experience in scale-ups or product-led organisations, with a bias toward action and execution
How to Apply
This is a fast-moving process with an urgent start date - please apply with an up-to-date CV as soon as possible to be considered. Full client details shared at shortlist stage.
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