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Description
At System C, we create technology that helps people deliver better care. As the UK’s leading health and social care software and services company, our platforms give professionals a complete view of the individual, supporting integrated services and improved outcomes.
We are looking for a Product Manager to act as the voice of our customers using Social Care and Education solutions. This role is externally facing, commercially focused, and central to shaping products that matter in a complex, fast-changing environment.
The role
You will own the end-to-end product lifecycle for your portfolio, from concept through to end of life. Working closely with customers and internal teams, you will translate real-world problems into clear product direction and measurable value. You will collaborate with Engineering, Sales, Services, Finance, and senior leaders, balancing growth, support, technical debt, and legislative change. You will also represent your products in customer forums and industry events.
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What You Will Be Doing
- Creating and owning product roadmaps and release plans aligned to company strategy.
- Using market insight, customer research, and data to inform prioritisation and investment decisions.
- Building and contributing to robust product business cases.
- Working with Engineering to agree delivery plans and unblock issues.
- Leading and supporting Product Owners and Business Analysts to ensure high-quality requirements and outcomes.
- Supporting go-to-market activity through clear value propositions, training materials, and sales enablement content.
- Monitoring market trends, competitors, and win or loss insight to keep products competitive.
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What You Will Bring
- Significant experience managing software products in a commercial environment.
- Confidence working directly with customers and senior stakeholders.
- Strong commercial awareness and accountability for product performance.
- The ability to simplify complex topics and communicate with clarity.
- Experience leading or mentoring others in a product or delivery setting.
- Comfort working with ambiguity, change, and competing priorities.
At System C, we value humility, ownership, collaboration, and integrity. We offer a supportive environment where people can grow and make a meaningful impact on health and social care.
Apply today to help shape products that connect care and improve lives.
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