Robson Bale
Product Manager - AI
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Product Manager - AI
Location: London / Hybrid
Salary: Competitive
Contract: Permanent
Sector: Insurance / Financial Services
The Opportunity
We are currently supporting a leading organisation within the insurance sector in the search for an experienced AI Product Manager to join their UK & Ireland Product function.
This is a high-impact opportunity for a product professional who can combine strong product management experience with genuine hands-on exposure to AI and automation.
You will play a key role in shaping how AI is adopted across the customer and colleague journey, identifying valuable use cases and taking them from early discovery through to delivery and adoption.
What You'll Be Doing
- Own and develop the AI and Automation product roadmap, ensuring it aligns with wider business and transformation objectives.
- Identify opportunities where AI, GenAI, automation and intelligent tooling can improve customer outcomes and operational efficiency.
- Take AI initiatives through the full product lifecycle, from discovery and ideation through to MVP, implementation and continuous improvement.
- Work closely with Engineering, Data, UX/UI, Compliance and business stakeholders to turn ideas into deliverable products.
- Develop clear product requirements, user stories and acceptance criteria for AI-enabled solutions.
- Prioritise opportunities based on customer value, business impact, technical feasibility and risk.
- Establish appropriate KPIs and success measures to demonstrate adoption and business value.
- Support the responsible adoption of AI within a regulated environment.
- Help identify and develop use cases across areas such as underwriting, claims, customer servicing, document processing, CRM and colleague productivity.
- Work with senior stakeholders to communicate product strategy, progress, opportunities and challenges.
- Support the wider organisation in understanding and adopting new AI capabilities.
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What We're Looking For
We're particularly interested in speaking with Product Managers who can demonstrate:
- Proven experience working in Product Management, ideally across complex digital or technology products.
- Practical experience delivering products involving AI, Generative AI, Machine Learning, LLMs or intelligent automation.
- Experience creating and managing product roadmaps and backlogs.
- A strong understanding of the full product lifecycle, from discovery and experimentation through to delivery and adoption.
- Experience translating business problems into clearly defined AI/product use cases.
- Strong stakeholder management skills, with the confidence to work with senior business, technology and operational stakeholders.
- Experience working closely with Engineering, Data Science, UX/UI and technical teams.
- The ability to balance strategic thinking with hands-on product delivery.
- Strong commercial awareness and an understanding of how technology can deliver measurable business value.
- Experience within insurance, financial services or another regulated environment would be highly beneficial.
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AI Experience
This isn't simply a traditional Product Manager role with AI added to the job title.
We're looking for someone who can demonstrate real experience applying AI to business problems - whether that's through GenAI products, LLM-based solutions, AI automation, intelligent assistants, agentic AI, document processing, decision support or similar technologies.
You should be comfortable working with technical teams to understand what is possible while also translating complex AI capabilities into practical products that solve genuine customer or business problems.
If you're an AI-focused Product Manager looking for a role where you can have genuine ownership of an AI roadmap and influence how AI is adopted at scale, we'd be keen to hear from you.
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