Referment
Product Manager - AI (C862475)
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Referment is working with an early-stage technology company to hire a Product Manager to help develop and improve an AI-powered software platform.
This is a hands-on product role sitting between customers, engineering, and AI product performance. You'll take ownership of understanding how the product performs in real-world situations, identifying where it breaks down, and working with the engineering team to continuously improve its reliability and quality.
It's particularly well suited to someone who combines traditional product management skills with a strong technical understanding of AI.
The Role
You'll Be Responsible For
- Taking ownership of product quality and performance across key areas of the platform.
- Developing structured ways of testing and evaluating AI functionality.
- Creating test scenarios that reflect real customer workflows and use cases.
- Reviewing product performance and identifying recurring errors or areas for improvement.
- Investigating issues to understand their underlying causes.
- Translating findings into clear requirements and tickets for Engineering.
- Bringing together customer feedback, product data, and technical performance to inform priorities.
- Working closely with Engineering on product improvements and new functionality.
- Contributing directly to product roadmap and prioritization decisions.
- Helping develop more scalable approaches to AI product testing and evaluation as the platform grows.
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What We're Looking For
We're looking for someone with around 3 to 5 years' product experience and a strong technical grounding.
You'll Ideally Have
- Experience working as a Product Manager within a technology or software company.
- Strong understanding of modern AI products and how they behave in production.
- Hands-on experience working with AI tools, LLMs, or agentic workflows.
- Enough technical knowledge to work closely with software engineers and investigate product issues.
- A structured and analytical approach to testing and problem solving.
- Experience translating customer feedback into product and engineering requirements.
- Strong attention to detail and a methodical approach to root-cause analysis.
- The ability to operate independently within an early-stage or fast-moving environment.
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Previous hands-on software development experience would be particularly valuable, although we're equally interested in product people who have developed strong technical capabilities through working directly with modern AI technologies.
This could suit a Technical Product Manager, AI Product Manager, or technically minded Product Manager looking to take greater ownership of an AI product.
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