Laundryheap
Product Manager - B2B
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About the job
Laundryheap picks up dirty laundry and drops off clean laundry, usually within 24 hours, in 18+ cities across Europe, Asia, and North America. Simple promise, surprisingly hard to deliver at scale - which is exactly the kind of problem we like.
We're a team of 200+, scattered across the globe, trying to make "doing laundry" disappear from people's to-do lists entirely. Alongside our consumer business, we're building out a B2B vertical - contracted enterprise clients and platform partnerships - and it's still early: a lot of what exists today is manual and stitched together, and we're now building the product infrastructure to let it scale properly.
That's the job - turn B2B from a set of manual patches into a product with the infrastructure to grow on.
What you'll actually do
- Help define the B2B service models for client needs that fall outside what core Laundryheap already offers, then build the product that actually supports each model in practice.
- Build a partner API and order management capability for service-provider and platform partners, designed to be reusable so onboarding the next partner doesn't mean rebuilding the integration.
- Support B2B operational reporting - visibility into performance across customers, facilities, and logistics that ops can act on before an SLA slips.
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How we'll know you're doing this well
The north star is B2B revenue growth, but day to day you'll be judged on the things that get us there: successful partner integrations, order error rates, and how fast enterprise accounts move off manual workarounds and onto real product.
You're a good fit if
- You've spent 5+ years as a PM, analyst, or similar on tech-powered products - not just shipping features, but discovering and validating what to build, then measuring the impact so you know it works.
- You're comfortable pulling your own insights from data: SQL, BigQuery, Claude.
- You can take a genuinely messy problem with no clean answer and write a clear, data-backed argument for what to do about it.
- You work well with engineers, designers, AI and commercial/ops leadership without needing anyone to referee - this role sits between Product, Operations, and the B2B commercial team daily.
- You've picked up new areas of a business before without waiting for a manual.
- Bonus: you've worked on a delivery app before. Not required, just a shortcut.
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This probably isn't for you if
- You want a fully-scoped roadmap handed to you on day one, pressed and folded. Most of B2B product is currently unbuilt - a lot of this role is figuring out what the roadmap should even be.
What you get
- Real ownership and one of the first dedicated product hires on a vertical the company is investing in scaling significantly.
- Direct influence on metrics that matter: B2B revenue, contract renewal rate, partner integration success.
- A seat on a multi-market consumer and B2B business spanning Europe and beyond.
- Above-average pay for the Slovenian market, scoped to experience.
- Whatever equipment the job needs.
How we work
- Remote, based in Slovenia.
- Occasional in-person time in Ljubljana - we like faces (and beers), not just Slack avatars.
- Working hours: Monday-Friday, 9-5pm Ljubljana time.
- 6-month trial period.
How we hire
- We read your application.
- Screening call with HR.
- Conversation with the CPO.
- A practical assignment, time-boxed to 90 minutes.
- We review it together with the Product team.
- Final chat with HR, then an offer.
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