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At PlotBox
At PlotBox, we’re transforming the death care industry through technology that makes a meaningful difference for the families and communities our customers serve. Our mission is to simplify the complex and deliver solutions that matter. We’re seeking a passionate and strategic Product Manager to join our innovative Product team and help shape the future of our platform.
As a Product Manager, you’ll take ownership of driving product strategy and delivering impactful solutions that create measurable value for both customers and the business. This is a hands-on leadership role where you’ll balance high-level strategic thinking with end-to-end execution across the entire product lifecycle—from discovery to delivery.
You’ll collaborate with cross-functional teams, stakeholders, and customers to ensure our products exceed expectations, continuously iterating to stay ahead in a rapidly evolving market.
What You Will Do
STRATEGY
- Shape the overarching product strategy
- Define the product vision ensuring it aligns with business goals, and prioritises the roadmap to drive long-term success.
- Identify market opportunities, assess competitive landscapes, and make data-driven decisions to guide product development
DELIVERY
- Accountable for the delivery of valuable working product/software
- Responsible for maximizing the business and customer value of the product delivered to market
- Deliver new, and iterations of existing products using agile methodologies
- Manage and control a product backlog and backlog refinement
- Generate user stories – crafting the acceptance criteria and definitions of done
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CUSTOMER CENTRICITY
- Understand the customer – their needs, pains, and jobs-to-be-done, determining current and future need using things like; customer profiles, personas and user journeys
- Acquiring and managing knowledge so that we can learn and improve our solutions
- Lead the development of innovative solutions, monitor features, performance, and process
- Establish a product roadmap with fast feedback loops
- Understand and manage risk – business, social, technical, and cost/schedule risk
- Manage expectations, communicate with our customers and PlotBox.
- Balancing tradeoffs - short term and long term; building the right thing and building it right while managing any queries and requests from the client
- Manage the transition from any current, to new systems including building the communication plan, data migration and identifying the capability requirements
TEAM DYNAMIC
- Establish ways of working with the team, including planning, daily standups, reviews, and retrospectives
- Contributes to visualising, measuring, and tracking the flow of work within the team, optimizing for value delivered each sprint
- Manage the product backlog, balancing scope, budget and time to prioritise objectives and map out dependencies
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WORKING WITH OUR CUSTOMERS
- Articulate problems and processes in a way which is understandable to key stakeholders
- Understanding the market, including competitor landscape
- Co-creating product vision/roadmap
- Identifying demand and defining value
- Articulating business model and value proposition
- Hypothesis creation – generating tests, learning objectives, and defining measures of success
What We Are Looking For
We’re looking for someone who is both a strategic thinker and a doer. You will:
- Have 3+ years of Product Management experience with a proven track record of bringing valuable products to market.
- Be customer-obsessed, using data and experimentation to solve problems and drive continuous improvement.
- Bring a strong understanding of technology, ideally with exposure to AI/ML opportunities.
- Demonstrate success working collaboratively with Engineering, Commercial, and other teams to deliver business outcomes
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