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NHS England

Product Manager

United Kingdom
Posted about 16 hours ago
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The Product Manager

The Product Manager supports the development and delivery of innovative products within the FDP Local Product Team, working with NHS provider trusts, Integrated Care Boards (ICBs), supplier partners and frontline users to address operational and clinical challenges, delivering benefits.

About the NHS Federated Data Platform (FDP)

The NHS Federated Data Platform (FDP) central to the NHS’s digital transformation, enabling organisations to use data, real-time insights and emerging AI capabilities to improve decision-making. By bringing together information from across health and care settings, FDP supports better service planning, resource optimisation and improved patient outcome.

About the Role

The role supports products through the FDP Product Lifecycle Framework, from investigation and incubation to pilot and adoption. Working closely with clinical and operational teams, the post holder will identify user needs, translate them into clear requirements and user stories, and help shape product improvements that deliver practical value.

As part of a multidisciplinary team, the Product Manager will coordinate product activities, support governance processes and work with colleagues across Demand and Delivery, Transforming Operational Delivery (TOD), AI, Benefits, Clinical Safety and Information Governance to ensure products meet NHS standards and strategic priorities.

Key Responsibilities

  • Support Product Discovery and Requirement Gathering: Engage with clinical, operational and technical stakeholders to understand user needs, identify challenges and develop product requirements that reflect frontline NHS priorities.
  • Manage Product Development Activities: Support products through the FDP Product Lifecycle, coordinating activities across investigation, incubation, pilot and rollout phases to ensure successful delivery.
  • Work with Incubator Organisations and Users: Collaborate closely with pilot sites and end users to test, refine and improve products based on real-world feedback, evidence and operational needs.
  • Support Product Governance and Assurance: Prepare product documentation, business cases and lifecycle artefacts to support Product Board discussions and ensure compliance with governance, clinical safety and information governance requirements.
  • Coordinate Stakeholders and Delivery Partners: Work across supplier organisations, technical teams and programme functions to ensure product development remains aligned, collaborative and focused on delivering outcomes.
  • Monitor Product Performance and Benefits: Contribute to measuring adoption, user satisfaction and benefits realisation, helping ensure products deliver meaningful improvements for patients, staff and healthcare organisations.

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About NHS England

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

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Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

About the Application Process

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

We cannot offer visa sponsorship for any vacancies.

Contact Information

For further details / informal visits contact:

  • Name: Matt Gauler
  • Job title: Deputy Director of Delivery
  • Email address: matt.gauler2@nhs.net
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Skills

Product Management
Requirement Gathering
Stakeholder Engagement
User Story Development
Product Lifecycle Management
Governance and Assurance
Benefits Realisation
Clinical Safety
Information Governance
Business Case Development
User Research
Cross-functional Coordination

Location

United Kingdom

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