Department for Work and Pensions (DWP)
Product Manager
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This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.
Please find further information on the Corporate hub locations here.
Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027.
Job Summary
We are seeking an enthusiastic, user-centred and data-driven Product Manager to lead one of DWP's key data and insight products within the DWP Insights Programme.
This is an exciting opportunity to lead the development and delivery of high-profile products that support decision-making across one of the UK's largest and most complex government departments. You will be responsible for shaping product vision, strategy and delivery, ensuring that our insight and visualisation services meet the needs of users at every level of the organisation.
Working within DWP Insights, part of the Data & Analytics Group, you will lead the development of Management Information (MI), reporting and visualisation products used across the Department. Leveraging both bespoke and off-the-shelf technologies, including Power BI and other modern analytics platforms, you will enable colleagues to access timely, accurate and actionable insights that drive better outcomes.
The DWP MI Service has over 22,000 users across DWP staff, making it a highly used and key service within many every day DWP functions, and therefore the products we develop are relied upon by a diverse range of users, from frontline operational managers to the Department's Executive Team and Ministers. As such, responsiveness, reliability and continuous improvement are critical. You will work closely with multidisciplinary teams, stakeholders and users to ensure products deliver measurable value and support the Department's ambition to become increasingly data driven.
As a leader, you will be as passionate about people as you are about products. You will create an environment where teams are empowered to innovate, collaborate and deliver high-quality services that meet user needs. You will balance strategic thinking with hands-on product leadership, using evidence, user insight and data to inform decisions and prioritisation.
Job Description
As a Product Manager for the MI suite, you will lead and drive high profile products for the large and complex DWP MI programme. You will be as passionate about people as you are about products, leading teams to define, design and deliver your vision and realise the value for your users. You will work with a multi-disciplinary team to deliver high quality products supporting the increased use of data across DWP, ensuring that the needs of our users are met.
You’ll Be Responsible For:
- Developing the product strategy.
- Owning the product roadmap.
- Making key priority calls.
- Making evidence-based strategic and tactical product choices.
- Communicating product success to stakeholders.
- Explaining controversial choices about your product.
The role will involve line management responsibility for team members.
The Main Areas Of Responsibility For This Role Are:
- Working with various stakeholders to develop products for the DWP MI programme.
- Providing leadership and direction to the product teams, working with multi-disciplinary, Agile teams to shape the scope and high-level roadmaps for critical MI products and services.
- Tracking progress against goals and performance metrics for all MI products within the programme evaluating success against defined outcomes.
- Co-ordinating development across multiple MI products.
- Ensure MI products are developed to an appropriate level of quality taking into consideration data, user and accessibility requirements.
- Building and maintaining a relationship with external partners, seeking to capitalise on their knowledge and expertise.
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Person Specification
See selection process for further details.
If you would like to learn more about the role, please contact Natalie.Selby1@dwp.gov.uk
Technical skills
We'll assess you against these technical skills during the selection process:
- stakeholder relationship management
Alongside your salary of £57,946, Department for Work and Pensions contributes £16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
We also have a broad benefits package built around your work-life balance which includes:
- Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
- Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
- Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
- Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
- Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
- Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
- An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
Hybrid Working
This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.
If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.
If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.
Salary Information
Pay for this role is from £57,946 to £68,205.
Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.
Existing Civil Servants who secure a new role on lateral transfer will maintain their current substantive salary.
Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater.
Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role.
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Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.
Stage 1: Application
Your Application Will Consist Of Four Parts:
- A Personal Details application form.
- Civil Service Numerical Test.
After submission of the first stage of your application, you will be invited to complete the Civil Service Numerical Test. If you successfully pass the test, you will be invited to complete the final stages of the application.
Please complete the online tests as soon as possible (within 24-48 hours is recommended). The closing date for a fully completed application is 17/8/2026 at 23:55hrs. Please allow sufficient time to complete the online tests and your full written application before the deadline. If you fail to complete the online tests and full written application before the deadline your application will be withdrawn. Guidance for the tests will be available when you are invited to take the tests. The tests are administered online and accessed via the CS Jobs website.
You will be directed to the Talogy - True Talent – Scheduled Maintenance Window Webpage for online tests during an outage.
If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.
Following successful completion of the tests, you will then be asked to complete:
- Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed.
- Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below:
- Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in.
- Experience of making effective choices based on incomplete information using a range of suitable techniques.
- Experience of prioritising backlogs based on user needs, value and effort.
- Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Stakeholder relationship management. This statement should be used to provide example(s) of how you meet the criterion below:
- Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data.
Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined
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