Sage
Product Manager - Business Identity
Newcastle upon Tyne
Posted 1 day ago
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Job Description
Sage is building the trust layer that makes modern commerce — human and AI-driven — safe, fast, and compliant. The Business Identity Platform is the canonical data foundation every Sage product depends on: a single source of truth about who every business is, who can act for them, and what we can verify about them.
This is a foundational role. Business Identity is no longer a feature — it's the platform layer that unlocks Sage's products to transact at the speed of trust. You will own the roadmap, and execution that makes this possible at global scale, across multiple jurisdictions, regulatory frameworks, and Sage product teams.
*** Please note: This is a hybrid role requiring 3 days per week in our Newcastle office ***
Key Responsibilities
What You'll Do:
- Own Business Identity: This includes areas like verification, digital signing / seals, the global identifier / data linking strategy, and KYB onboarding flows — balancing product team consumption, regulatory compliance across 20+ countries, data quality, and long-term platform scalability.
- Design the global entity model: Canonical data structures (entity identifiers, actor roles, attribute schemas, verification evidence) that represent a business anywhere in the Sage Network.
- Build reusable verification capabilities as stateless APIs: Entity resolution, actor authority verification, and attribute validation so product teams can embed them confidently without reimplementing locally.
- Translate regulatory and business requirements into data design: Partner with compliance, legal, fintech, and in-country teams to understand KYC, AML, and eIDAS obligations, then shape durable schemas and verification rules.
- Manage data quality, reconciliation, and evidence integrity: Establish fact verification standards, design the immutable evidence chain backing every claim, and define how the system handles conflicting or stale data.
- Define the consumption experience for internal product teams: Clear, well-documented APIs, SDKs, and adoption patterns so Tax, Payments, AP, Payroll, and fintech teams can build confidently on the platform.
- Balance platform stability with regulatory change: Manage a roadmap that accommodates mandatory regulatory evolution without destabilising the platform or forcing rewrites of dependent products.
- Build alignment across a matrixed organisation: Interlock your roadmap with consuming product teams, partner with engineering and data architecture, and secure buy-in from legal, compliance, and fintech leadership.
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What You'll Bring:
- A track record of owning data platforms, identity systems, or foundational products where reliable, reusable data is the core asset. You understand the difference between point solutions and platform thinking.
- Confident reasoning about entity relationships, data schemas, master data management, immutable audit trails, and event-driven architectures.
- Strong platform PM mindset — you design for adoption across internal teams, manage dependencies and breaking changes, and balance platform stability with consuming teams' evolving needs.
- Exceptional communication and influence across technical and non-technical audiences — you translate complex concepts into clear narratives and drive alignment without direct authority.
- Proven ability to navigate ambiguity — you've shipped products where requirements weren't fully defined, validated assumptions with internal customers, and iterated to prove value quickly.
- Ability to translate platform value into commercial concepts — you speak in business outcomes, not technical features, and drive adoption through demonstrated ROI.
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Nice to Have:
- Experience with identity or data platforms, graph databases, entity resolution, or master data management.
- Multi-country or multi-jurisdiction product complexity.
- Fintech, payments, or banking product experience.
- Familiarity with eIDAS, Verifiable Credentials, or decentralised identity standards.
What Success Looks Like (First 12 Months)
- A clear, documented global entity model is live and relied upon by multiple Sage product teams.
- Internal product teams recognise you as their trusted technical partner on identity and data questions — known for well-designed, well-documented, measurable platform changes.
- The verification evidence and audit trail system is live and powering workflows.
- A repeatable pattern for accommodating new regulatory or business requirements is established, with clear decision frameworks the wider team can follow.
- The roadmap is visible, prioritised, and clearly communicated to leadership and consuming product teams.
Benefits? We have plenty...
- Video: https://www.youtube.com/watch?v=TCMtTYUUiuU
- Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
- 25 days of paid annual leave with the option to buy up to another 5 days.
- 8 bank holiday days.
- Paid 5 days yearly to volunteer through our Sage Foundation.
- 50% income protection.
- Holiday buy + sell.
- Comprehensive health, dental, and vision coverage.
- Work away scheme for up to 10 weeks a year.
- Ongoing training and professional development.
- Hybrid working.
- Healthy Mind app membership
- Access to various helpful memberships for finances, health and wellbeing.
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Skills
Product Management
Data Platform Design
Identity Systems
Master Data Management
API Design
Entity Resolution
Regulatory Compliance
KYB Onboarding
Stakeholder Management
Roadmap Execution
Data Schema Design
Event-Driven Architecture
Technical Documentation
Strategic Planning
Cross-functional Leadership
Risk Management