Flight Centre Travel Group
Product Manager - Global Invoicing
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About The Opportunity
We’re looking for an experienced Invoicing Product Manager to shape and lead a global invoicing product that powers how customers are charged for travel and related services. This is a high-impact role where you’ll own the end-to-end product lifecycle—from defining strategy to delivering scalable, automated invoicing solutions across multiple markets.
Working at the intersection of Finance, Technology, and Commercial teams, you’ll help deliver seamless, compliant, and customer-focused invoicing experiences globally. If you’re passionate about data-driven decisions, product excellence, and creating real business value, this is your opportunity to make a meaningful impact.
Please note it is imperative that you have Microsoft Dynamics 365 experience for this role.
Key Responsibilities
- Own and define the global product roadmap for invoicing across all customer segments and markets
- Develop scalable invoicing models that balance global consistency with local regulatory requirements
- Prioritise product enhancements based on automation, accuracy, customer experience, and commercial value
- Define and manage transaction and service fee structures, ensuring consistency and accuracy across markets and channels
- Partner with Finance and Commercial teams to ensure fee models are scalable, auditable, and aligned to system capabilities
- Define customer data requirements to support accurate invoicing, compliance, and reporting
- Collaborate with data and product teams to ensure reliable data capture and integration into invoicing systems
- Define invoice layouts and ensure compliance with tax and regulatory standards
- Own end-to-end invoice generation, validation, and distribution across digital channels
- Lead the delivery of e-invoicing capabilities aligned to local regulations and customer needs
- Drive automation and reduce manual intervention in invoicing processes
- Translate business requirements into product specifications, epics, and user stories
- Partner with technical teams and vendors to build scalable invoicing solutions
- Monitor KPIs such as invoice accuracy, automation rates, and timeliness to drive continuous improvement
- Ensure compliance with audit, tax, and financial control requirements across markets
- Manage stakeholders across Finance, Technology, Sales, and Operations to align product priorities
- Provide product expertise to support account management, sales, and onboarding teams
- Support issue resolution and continuous improvement initiatives through collaboration with support teams
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
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Experience & Qualifications
- Proven experience in product management roles focused on invoicing, billing, or revenue systems
- Experience in corporate TMC or complex multi-market service environments preferred
- Hands-on experience with transaction fees, billing rules, and customer-specific invoicing models
- Experience working with e-invoicing regulations and electronic delivery models across markets
- Experience using Agile / Scrum methodologies
- Strong collaboration skills with Finance, Commercial, Account Management, and Operations teams
- Degree in technology, finance, or related field (preferred)
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What's In It For You
- A welcoming team: Become part of a friendly, collaborative team where everyone is on a first-name basis.
- Flat hierarchies and autonomy: We combine flat hierarchies with plenty of personal responsibility, giving you room to showcase your skills and make an impact.
- Professional growth: Benefit from excellent training and development opportunities, as well as the chance to work with our international teams.
- Flexible hybrid work culture: Remote work is part of our DNA. Our modern, centrally located to our Bordeaux or Paris office provides an inspiring space whenever you want to work on-site.
- Employee stock program: Participate in our company's success and growth through our employee stock program.
- Health & wellbeing: Take advantage of our health initiatives including company runs, wellness workshops, challenges and more.
- Exciting events: Join us at local and international events – our way of saying thank you for your great work.
- Travel perks: As part of an international travel company, you'll enjoy exclusive travel-related discounts and appealing benefits.
Our number one philosophy is our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity, and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
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