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Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Learn more about who we are and what we do: https://corporate.jd.com/
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
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About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Key Responsibilities:
- Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews.
- Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance.
- Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience.
- Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets.
- Empower Business Initiatives and facilitate decision making from both a user-centric perspective and machine learning capability.
Minimum Qualifications:
- Recent 5+ years of experience in product management (mobile apps and web apps) in creating / mapping customer user journey experience from end to end in the e-commerce industry for European countries.
- Bachelor’s degree in Computer Science, Business Administration, Product Management, Finance, Engineering, or a related field.
- Strong analytical and communication skills to effectively collaborate across various teams and leverage data for decision-making.
- Bilingual level language proficiency in English and at least one of the following, Dutch, German or French.
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Preferred Qualifications:
- Proven track record of large user base apps (e.g. managing app products with over 1 million daily active users).
- Experience working across different regions and diverse cultures is advantageous.
What We Offer:
- A dynamic and challenging work environment in a leading global e-commerce company.
- The opportunity to work with a diverse international team and to make a significant impact on JD.com's global presence.
- Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.
JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
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