FRESH.
Product Manager
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Product Manager for Hospitality SaaS Start-Up
We're looking for a high performing up and coming Product Manager for a growing SaaS hospitality SaaS start-up. The platform helps teams handle bookings, payments and the operational work behind a great guest experience whilst also driving revenue growth and business efficiency.
After a successful $30M Series A, they're accelerating expansion. They've processed over $1bn in transactions, operate in 40+ countries worldwide and scaling aggressively in the US.
What you’ll be doing
- Talking to users and working with Customer Success, Support and Sales to understand where the product can help most.
- Using customer feedback and data to decide what’s worth building and why.
- Working with engineering and design to take ideas from a messy problem through to an impactful release.
- Helping shape the product roadmap and explaining the thinking behind your priorities.
- Improving product processes, identifying and removing inefficiencies.
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Who we're looking for
- 2–3 years product management experience at a SaaS startup.
- Ideal candidate will be more commercially minded than technical.
- Ideal industry experience: hospitality, wellness, fitness, memberships.
- You’ve worked closely with engineers and designers, shipped product with demonstrable impact.
- External customer-facing experience, excellent product discovery and user research skills.
- Strong execution skills, you know how to run a highly efficient cross-functional team.
- Lead with empathy and highly collaborative.
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The practical bits
- 📍 Central London, 3 days a week in the office Mon-Wed.
- 🌴 26 days’ holiday plus bank holidays.
- 🩺 Private health insurance.
- 🍽️ Weekly team lunch and regular socials.
If you’re a PM who wants more room to contribute while still learning from a close product and engineering team, we'd love to hear from you.
Unfortunately, no sponsorship is required for this role. Must have the right to work in the UK.
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