Tesco Technology
Product Manager - Personalised Content
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About the role
As the Product Manager for Personalised content, you will guide core Machine Learning/AI and Data Science capabilities from creation through to execution. You will focus on building data driven features at scale providing relevant and personalised content to our customers, impacting core business and customers metrics.
You will be part of the Discovery & Personalisation product team, responsible for managing the product vision, strategy and development for a suite of services (APIs) and associated customer experiences that are key to solving problems related to how Tesco customers find, discover and build their baskets, across all verticals and in all Tesco markets.
You will be responsible for:
- Defining and building high-scale, low latency personalisation service, including definition and tuning of algorithmic parameters to drive best customer and business outcomes
- A skilled practitioner of Product Management, you will own, manage and prioritise a quantitative focused backlog to deliver meaningful improvements across a wide range of Tesco customer touchpoints, using agreed OKR’s and KPI’s for coverage, relevance and performance
- Supporting the development plans: contributing towards the overall personalisation strategy, defining and prioritising business needs and working with the different business units to ensure their plans are integrated.
- Work with other Product Managers, stakeholders, Data Science and the Engineering teams to deliver the personalisation roadmap using agile methodologies: prioritising requirements, answering development questions and resolving issues, always putting the customer first.
- Work closely with an API engineering team to shape evolving ways of working, deliver key features and enable a high velocity of A/B tests across the content space
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You will need:
- Highly numerate and comfortable working with data
- Excellent written and verbal communication skills
- A methodical/ analytical approach and great problem-solving skills
- Great presentation and persuasion skills
- Team player who could work collaboratively with other members of the team
- Ownership, responsiveness and commitment towards assigned work
- Strong decision making and prioritisation skills, especially when multiple trade-offs are involved
- Empathy and good listening skills to understand the needs/ pain points of your customers
- Knowledge of Agile methodologies, writing effective user stories & acceptance criteria
- Understanding of User Research/ Design Thinking concepts
- Understanding of data science concepts and Machine Learning models
Whats in it for you?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
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The above information is a shortened summary, refer to our policies for full details
About Us
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
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