CreatorIQ
Product Manager, Safety & Compliance
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Product Manager, Safety & Compliance
CreatorIQ is the software enterprise brands and agencies use to run their creator marketing programs. Customers include Burson, Delta Air Lines, Google, LVMH, Nestlé and Sephora. Those programs only hold up if the content is brand safe, sponsorships are disclosed, the music is cleared, and every campaign follows the rules in the markets it runs in. You'll own the product that makes that happen.
The core is SafeIQ, our always-on brand safety system. It runs multimodal AI classification on audio, video, images and text across millions of creator posts, and flags risk before it becomes a headline.
If you like turning messy classification and regulatory problems into workflows that risk, legal and compliance teams trust, you'll fit in. We're growing fast, and we work with teams around the world who care about doing great work.
In this role, you’ll get to:
- Own the in-app brand safety review and workflow experience end to end, with one goal: shorten the path from "AI flagged something" to "a human made a confident decision." Ship, measure, learn, repeat.
- Decide how AI classification reaches people: severity, categories, thresholds, review states and false-positive handling. Work with data science on what the models look for across audio, video, images and text, how confident they need to be before surfacing something, and where a human stays in the loop. Make every flag explainable and auditable.
- Own compliance beyond content risk: sponsorship and ad disclosure under FTC guidelines and their equivalents, music licensing and rights clearance, legal drinking age (LDA) rules for alcohol promotion, and GDPR and regional privacy requirements. Work with Legal, Trust & Safety and regional compliance stakeholders to stay ahead of regulatory change without making every workflow wait on a legal review.
- Understand the business nuance for API contracts, webhook payloads and data models with engineering so customers can pull safety and compliance signals into their own systems.
- Work with GTM on positioning, packaging and enablement so what we sell matches what the product does and what regulators require.
Who you are and what you’ll need for this position:
- You've spent 4+ years in product management or equivalent technical product ownership in B2B SaaS. Titles matter less than the work.
- You have good product taste. You can look at an AI-generated feature or output and tell good UX from an AI slop, and you can say why.
- You think critically and independently. You don't take a model's output, a legal requirement, a stakeholder request or a roadmap item at face value.
- You can turn a dense, ambiguous regulatory or licensing requirement into a workflow engineers can build, and write it up clearly without needing a meeting.
- You know the basics of AI classification pipelines: inference, confidence thresholds, false positives and negatives, and human review. You don't have to build them.
- You're comfortable with API contracts, webhooks and role-based access well enough to write requirements with engineers.
- You care more about solving real user problems, like getting a risk team to zero backlog with confidence, than about shipping features for their own sake.
- You're curious, self-driven and low-ego. You own the product end to end, don't wait to be told what's next, and are allergic to "that's not my job."
- You're comfortable working with distributed teams. Most work is async and flexible, but occasionally we'll ask for a later call. Stakeholders for this role are distributed across NA, EU, and APAC timezones
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Nice to have
- Experience with trust and safety, content moderation, risk scoring or compliance tooling.
- Experience with multimodal AI, content classification or ML evaluation workflows.
- Experience with regulated content and privacy rules: FTC disclosure guidelines, music and content licensing, alcohol promotion, or GDPR and CCPA, and how they shape product requirements.
- Experience shipping customer-facing APIs, webhooks or enterprise integrations.
- Familiarity with social media platforms, martech or influencer workflows.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.
What you will get from us:
- People: Work with talented, collaborative, and friendly people who love what they do.
- Guidance: Utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us.
- Work/life harmony: 25 days of vacation, floating and company holidays, wellness benefits, and paid parental leave.
- Whole Health Package: Comprehensive healthcare coverage, including medical, dental, vision, mental health support, life insurance, income protection, and other wellness benefits.
- Planning for the future: A Royal London Pension Plan to help you plan ahead.
- Equity: Stock options as part of our equity-sharing program.
- Work from home stipend: To assist you in setting up a home office that works for you.
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Who we are:
CreatorIQ is the operating system for creator-led growth, helping global brands and agencies transform creator marketing into an intelligence-driven growth engine. Powered by the Creator Graph™, which processes more than 250 million social posts daily across more than 15 million creators worldwide, CreatorIQ unifies fragmented platform data into a centralized intelligence layer and system of record for creator relationships, performance, governance, and commerce. More than 1,300 organizations—including Dentsu, Delta Air Lines, Google, Beiersdorf, Nestlé, and Wella—rely on CreatorIQ as the infrastructure to run and scale their creator programs globally. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at www.creatoriq.com and follow us on LinkedIn and Instagram.
At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.
Compensation, Benefits and Beyond:
We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.
AI Transparency Notice
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice.
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