What you’ll need to succeed:

• 3-5+ years of experience in product marketing, solution marketing, portfolio marketing, industry marketing or a closely related role within telecommunications or technology.
• Relevant domain knowledge gained within a CSP, technology or network vendor, SI, OSS/BSS provider or telecommunications consultancy.
• Strong understanding of network operations and operational transformation, with knowledge of areas such as OSS, service assurance, orchestration, network management, automation or service operations.
• Experience translating complex technical propositions into differentiated, customer-focused messaging and clear business value.
• Excellent written, verbal, presentation and storytelling skills in English.
• Proven ability to create influential content for both executive and technical audiences.
• Strong stakeholder management and influencing skills, with the ability to work effectively across functions, organisations and geographies.
• Ability to manage multiple projects and competing demands in a fast-paced environment.
• A dynamic and flexible attitude, combined with the confidence to engage people at all levels.

Experience that would set you apart:

• Direct experience of Autonomous Networks, AI-driven operations, AIOps, network automation, intent-based networking or closed-loop operations.
• Familiarity with TM Forum’s Autonomous Networks vision, maturity levels, frameworks, benchmarks or certification programmes.
• Knowledge of TM Forum’s Open Digital Architecture (ODA), Open APIs, cloud-native technologies and microservices architectures.
• Experience marketing OSS, assurance, orchestration, network automation, AI, data analytics or operational transformation solutions.

What success looks like:

• Increased awareness and understanding of TM Forum’s Autonomous Networks Mission across the global telecommunications industry.
• Growth in member engagement with Autonomous Networks collaboration, assets, benchmarks and industry programmes.
• A clear, differentiated and consistent Autonomous Networks narrative across campaigns, events, web content, sales enablement and thought leadership.
• A strong pipeline of member stories, use cases and market evidence demonstrating progress towards higher levels of autonomous operation.
• TM Forum increasingly recognised as the industry convenor and authority helping CSPs and their partners advance towards Autonomous Networks and the Autonomous Enterprise.

Why Join TM Forum?

• Work at the centre of one of the telecommunications industry’s most significant transformation programmes, collaborating with the organisations shaping the future of AI-powered network operations.
• Influence an entire industry ecosystem rather than marketing a single product, helping define how CSPs progress from assisted automation towards autonomous operations.
• Build recognised thought leadership and contribute to practical frameworks, benchmarks and collaboration that accelerate industry-wide change.
• Benefit from opportunities for professional development and advancement in a collaborative global team.
• Join a supportive and inclusive work environment that values creativity, innovation and diversity.

We know that sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for a job if they don’t fit all the requirements. If you’re excited about working for us and have most of the skills or experience, we’re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.

Diversity & Inclusion at TM Forum

At TM Forum, we’re building a workplace where everyone can belong, feel respected, supported and able to do their best work. We welcome talent from all walks of life to join our global community, which is made stronger by the different perspectives, backgrounds and experiences each person brings. We hire based on skills, potential and values, never on assumptions about who someone is or where they come from. We actively work to ensure our recruitment and people practices are fair, inclusive and free from bias.