Harrington Starr
Product Operations Associate
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Product Operations Associate | Fintech / Payments | London (Hybrid)
Our client is a VC-backed, fintech building innovative solutions within the Payments/Lending sector.
A broad, hands-on role spanning customer operations, data, product and automation — first point of contact for customers, root-cause problem solving, process improvement, and building the AI-enabled workflows that let a small team scale.
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You'll have:
- Payments experience is essential
- 2–5 years in financial services, fintech or a similarly analytical environment
- Strong analytical skills and real comfort working with data
- Excellent written and verbal communication
- A self-starter's appetite for ownership and start-up ambiguity
Bonus points for:
- Embedded finance, lending or SME banking experience
- Excel/SQL and hands-on AI tool use
- Exposure to support tooling (e.g. Intercom)
- Process mapping experience
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This is a great opportunity to join a growing team within Fintech, the role is a varied role including Operations & Product with potential for growth.
Please get in touch with your CV to ryan.waters@harringtonstarr.com.
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