Just Group plc
Product Owner (18 month FTC)
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Product Owner
London - Hybrid Working
Contract: Fixed Term Contract - 12-18 months
Hours: 35 hours
We are leading a bold and transformative journey - and we're looking for a Product Owner on an 18-month FTC, to join our flagship technology system transformation programme within our Retail B2B2C business. This is a Product Owner in title, but a genuine product management role in substance. We are looking for someone to own customer and business outcomes end-to-end, not just the backlog.
As a Product Owner, you will take real ownership of a product area - setting the vision, shaping the strategy, and being accountable for the outcomes you deliver. You will work closely with the Business Lead (Retail Product Director) and a wide range of cross-functional stakeholders, partnering day-to-day with engineering teams, solution architects, product designers, operations, distribution, and risk & compliance to discover, prioritise, and deliver a roadmap that moves meaningful business and customer metrics.
This role is about solving difficult problems for our customers, advisers, and business. We are looking for someone who leads product discovery, makes evidence-based trade-offs, and connects the product to the wider Retail B2B2C strategy.
If you have experience owning products or propositions in B2B2C digital businesses, or leading product in complex transformation programmes, thrive in solving big, ambiguous challenges, and want to be involved in a major technology overhaul - we'd love to hear from you.
Key Responsibilities
- Own the outcome, not just the output - Take end-to-end accountability for the value and viability of your product area, defining the business and customer outcomes and KPIs you will move.
- Set the product vision and roadmap - Define a clear, compelling vision for your area that connects to the Retail B2B2C strategy and translate it into a prioritised roadmap of the problems worth solving, working with the Retail Product Director.
- Lead product discovery - Continuously test desirability, usability, feasibility, and viability before committing to build, so the team invests in building the right things.
- Champion the voice of the customer and adviser - Build a deep, first-hand understanding of their needs through direct contact, research, and feedback, and represent those needs in every product decision.
- Use data to decide - Combine quantitative and qualitative evidence to size opportunities, understand the "why" behind behaviour, define success metrics, and connect product decisions to measurable business impact.
- Prioritise ruthlessly - Make the hard trade-offs on what to build and what not to, based on value, viability, and strategic fit; the backlog is an output of your strategy, not the strategy itself.
- Influence without authority - Align a wide range of internal stakeholders (proposition, operations, distribution, engineering, risk & compliance) and senior leaders behind clear product decisions.
- Deliver with the team - Work hands-on with engineering and design to deliver a high-quality product iteratively and at pace, and partner with business readiness and impacted teams to ensure successful deployment into the live environment.
- Own quality and compliance - Hold a high bar for quality across the customer and adviser experience, delivering the right outcomes within a regulated environment.
- Shape strategy - Bring market, competitor, and regulatory insight to inform product decisions and contribute to the wider Retail product strategy, ensuring programme milestones and defined benefits are met.
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Skills and Experience
- Proven product management experience owning products or propositions end-to-end and being accountable for business and customer outcomes.
- Experience in B2B2C digital propositions and/or leading product within complex transformation programmes, ideally in a regulated environment (financial services an advantage).
- Strong product strategy skills - Able to set a vision, size opportunities, and build a prioritised roadmap that ladders up to business strategy.
- Strong customer insight - Comfortable talking directly to customers and advisers, running discovery, and combining qualitative and quantitative evidence to make decisions.
- Fluency with data - Able to define success metrics, interrogate product and commercial performance, and translate analysis into action.
- Excellent stakeholder management and influencing skills - Able to lead through influence across cross-functional teams and senior leaders, and to make and defend difficult trade-offs.
- Commercially minded, outcome-oriented, and comfortable with ambiguity; thrives on solving big problems and creating disruptive customer propositions.
- Degree or professional equivalent, or significant experience in a similar role.
- Resilient and able to adapt, working hands-on when required; highly organised and self-motivated, with the ability to plan, manage, and prioritise your own workload to see a job through to conclusion.
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Our behaviours
At Just, you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious, and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.
What’s in it for you
- A competitive salary, pension scheme, and life assurance
- 25 days annual leave plus an additional day on us for your birthday
- Private medical cover and income protection, just in case
- A generous and highly achievable bonus scheme
- Opportunities to progress your career in-role and within the company
- Free access to the Headspace app, 24/7 employee assistance helpline, and trained physical and mental health first aiders
- A variety of employee funded benefits available via our online benefits portal
- Plus, several additional purchase options available for you and your loved ones
Explore our full range of benefits on our dedicated benefits page.
Belonging at Just
Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion, and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.
We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility, and neurodiversity.
Application details
Please submit your CV using the 'apply now’ button. Shortlisted candidates will be contacted regarding next steps, which may include an initial phone interview and in-person assessment.
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