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Product Owner - Back of House Technology
Compass Group UK & Ireland
Office Base - Birmingham/Hybrid
Compass Group UK & Ireland is the leading food and support services provider, delivering high-quality services across sectors including workplace, education, healthcare, and leisure. As part of our digital transformation, we are evolving our product-led operating model and investing in innovative technology to enhance operational efficiency and user experience across our business.
We are now looking for a Product Owner to join our Back of House Technology team.
The Role
As Product Owner, you will play a critical role in shaping and delivering product solutions within a cross-functional squad. You will own the product backlog, set priorities, and ensure your team is focused on delivering measurable value aligned to business and operational outcomes.
Working within a product-led, agile environment, you will collaborate closely with Engineering, Architecture, Business Analysis, and key stakeholders to translate strategy into deliverable outcomes and continuously improve product performance.
Key Responsibilities
Product Ownership & Roadmap
- Define and communicate product vision aligned to wider technology and business strategy
- Maintain a clear, outcome-driven roadmap, adapting based on insight and performance
- Ensure all work contributes to measurable business and operational goals
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Backlog Management & Prioritisation
- Own and prioritise the product backlog to maximise value and impact
- Balance customer needs, operational efficiency, risk, and technical sustainability
- Ensure a steady pipeline of well-defined, delivery-ready work
Discovery & Insight
- Work with stakeholders to understand user needs and operational challenges
- Lead discovery activities to validate problems and shape effective solutions
- Translate insights into clear requirements and success measures
Delivery Leadership (Agile)
- Provide day-to-day direction to the squad, ensuring clarity of priorities and outcomes
- Participate in agile ceremonies and drive effective, iterative delivery
- Work with engineering to ensure realistic, transparent delivery plans
Stakeholder Management
- Act as the primary contact for product-related decisions and communication
- Build strong relationships across business and technology teams
- Clearly communicate progress, risks, and trade-offs
Tribe Alignment & Dependencies
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- Collaborate with other Product Owners to manage cross-team dependencies
- Align squad delivery with wider tribe priorities and roadmap
- Support planning, governance, and delivery forecasting
Risk, Controls & Service Health
- Ensure solutions meet security, data, and operational requirements
- Balance innovation with reliability and technical sustainability
- Use live service insights to continuously improve product performance
What We’re Looking For
- Proven experience as a Product Owner in an agile, product-led environment
- Strong backlog management and prioritisation skills with a value-driven mindset
- Experience working with cross-functional technology teams
- Ability to translate complex requirements into clear, deliverable outcomes
- Strong stakeholder management and communication skills
- Data-driven approach to decision making and continuous improvement
Why Join Us?
- Be part of a large-scale digital transformation within a market-leading organisation
- Work in a modern, product-led environment with cross-functional teams
- Opportunity to shape and deliver technology that impacts operations at scale
- Competitive salary and benefits package
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