Response Informatics
Product Owner
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To manage product management initiatives and set the strategic direction. Provide support to the bank's senior management team, and to manage product development risk across the organisation.
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Must Have (Based on Client Feedback)
- Strong experience working in Scaled Agile (SAFe) environments with hands-on usage of JIRA and Confluence.
- Exposure to AI tools like Claude or Copilot is a plus.
- Understanding of payment protocols (SWIFT, ISO 20022, BACS, CHAPS) from channels or processing domain preferred.
Key Responsibilities / Accountabilities
- Engage with other Product Owners and Business stakeholders to discuss and negotiate dependencies.
- Act as face of product to Stakeholders especially senior leadership.
- Act as customer representative to team and explains the value of the change to the business.
- Help elaborate Stories to Tech team where detail needed.
- Review and accept of all work completed in Sprint.
- Participate in Story Refinement sessions.
- Participate in Sprint Planning to help team understand the change and ensure priority of work is correct.
- Self-initiate new Ideas/ Product features / enhance existing features.
- Seek funding opportunities from Stakeholders/Business Areas for new initiatives.
- Experience of creating Business Case and presenting it to Senior stakeholders.
- Work with Projects to exploit their funding to become the vehicle to deliver new features/improve existing as well as their core requirements.
- Engage with users to understand user patterns / behaviours / potential improvements / pain points.
- Analysis prioritisation in collaboration with other leads; Prioritise live issue fixes.
- Explore metrics across the product, collaborate with Tech and Domain Lead to drive improvement.
- Create Domain Roadmaps to detail feature delivery and timelines.
- The need to drive metrics to bring to life the delivery of features and associated issues.
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