Post Office Ltd
Product Owner - Core Branch Technology
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Summary
Salary: Competitive plus comprehensive benefits package
Grade: 3A
Reporting Line: Techology Product Director
Contract Type: Permanent
Working pattern: Hybrid
Location: London
Closing Date: 5th August
What To Expect
The Product Owner - Core Branch Technology is accountable for defining, shaping, and continuously evolving the core technology platforms that underpin branch operations, including transaction processing, settlement, financial flows, and integration with enterprise systems.
This is a product-led role, responsible for setting the product strategic direction, vision, and long-term evolution of the core branch technology estate. The role ensures that platforms deliver measurable value to the business, maintain financial and operational integrity, and support the wider enterprise technology strategy.
The role sits at the centre of a major transformation programme to modernise legacy systems, with a strong emphasis on SAP-based ecosystems (including S/4HANA and associated finance and retail platforms) as the foundation for future capability. The Product Owner is accountable for ensuring that the evolution of these platforms aligns to enterprise architecture, financial control requirements, and long-term product sustainability.
Working closely with Finance, Technology, Transformation, Architecture, and Operations, the Product Owner ensures that core platforms are resilient, scalable, and integrated, supporting high-volume, business-critical branch services. They act as the accountable authority for product outcomes, ensuring that delivered capabilities meet user needs, regulatory obligations, and performance expectations.
What We Can Do For You
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 10% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
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What you’ll need to succeed
To be successful in this role you will be well versed in the below:
Experience
- Proven experience in a product ownership or product management role within complex enterprise or financial systems environments
- Significant hands-on experience with SAP ecosystems (essential), including S/4HANA and finance-related modules, with an understanding of how SAP underpins transaction processing, settlement, and financial flows
- Strong experience defining and evolving core platforms and back-end products, particularly within financial processing, transaction systems, or regulated environments
- Experience setting product vision, strategy, and roadmaps for platform-based products, with a focus on long-term capability, value, and sustainability
- Experience shaping product direction within large-scale transformation programmes, ensuring alignment to enterprise architecture, SAP strategy, and contractual outcomes
- Experience modernising legacy systems and transitioning them into SAP-centric or integrated enterprise platforms
- Experience working across Finance, Technology, and Operations stakeholders, aligning product priorities with financial controls, audit requirements, and operational needs
- Experience influencing and directing multiple teams and third-party suppliers, particularly in SAP delivery contexts, without direct task-level ownership
- Strong experience managing complex system landscapes and integrations, including dependencies across EPOS, SAP, payments, and enterprise services
- Experience using data, financial insight, and system performance metrics to drive product decisions and continuous improvement
- Experience ensuring auditability, compliance, and financial integrity within product design and evolution
Skills And Capabilities
- Strong understanding of core systems, financial processing, and integrations
- Ability to manage complex system landscapes, including SAP ecosystems
- Strong product ownership, prioritisation, and delivery capability
- Excellent stakeholder engagement across Technology, Finance, and Operations
- Strong problem solving and decision making capability
- Ability to manage risk, dependencies, and competing priorities
- High attention to detail, particularly in financial and regulated environments
- Clear and confident communicator across technical and business domains
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About Us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact us
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
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