Next Plc
Product Recovery & QC Inspector
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Reception Warehouse Process Controller (Quality Inspection & Product Care)
Shift Pattern
- Week 1: Sunday – Wednesday from 18:00 to 06:00
- Week 2: Sunday – Tuesday from 18:00 to 06:00
About the Role
Located within the receiving warehouse, this position ensures product care and quality control across incoming and handled stock. You will:
- Represent operational processes and product integrity, maintaining accuracy in inspection workflows.
- Balance detailed quality checks with warehouse operational efficiency across a busy production environment.
Key Responsibilities
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Quality Assurance & Stock Management
- Conduct thorough quality checks on stock to verify fitness for purpose and accurate recording.
- Report errors or discrepancies in product condition/labelling to relevant teams where needed.
- Handle scrap/rejects to prioritise fraud/damage recovery efforts where possible.
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Operational Product Care
- Inspect and repack defective, damaged, or used products strictly, adhering to accuracy standards.
- Flag suspected fraudulent items for system logging and escalation to the fraud investigation team.
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Problem Resolution
- Communicate poor product care cases (e.g., packaging damages or unresolved issues) to on-site management for resolution.
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Continuous Improvement & Compliance
- Perform departmental audits to pinpoint areas for process/product care improvements.
- Maintain accurate daily documentation, records, and filing.
Requirements
Applicants must:
- Exhibit strong analytical instincts to make objective, fact-based decisions.
- Demonstrated exceptional attention to detail across investigations, reporting, and manual tasks.
- Collaborate effectively as a team player or independently with initiative where required.
- Cultivate cross-level communication skills fostering credibility with leadership and peers.
Proficient Technical Skills & Preferences:
- Proficient use of Google Suite platforms.
- Adaptability to rotating shifts and willingness to support overtime as necessary.
- Reliable punctuality and objective approach to operational challenges.
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Our Benefits & Culture
Next is a FTSE-100 retail powerhouse employing 44,000+ across Kid’s wear market-leadership (nextdirect.com Europe/Asia+) and 400+ UK stores.
You’ll enjoy:
Recognition & Rewards
- Progressive Sharesave scheme
- 25% discounts on most Next brands (in-store or online)
Flexible Financial Perks
- Generous annual bonus program for eligible roles
- Savings support via financial wellbeing tools
- Staff benefits portal connecting to 3,500+ retailers for tailored deals
Accessibility & Comforts
- On-site affordable restaurants
- Discounted car parking
- Firsthand access to Staff Shops
Growth & Support
- Learning opportunities via apprenticeship programs
- Dedicated networking support groups fostering inclusion
- Customised workplace adjustments upon request
Notes: Benefits and availability subject to role-level discretion and eligibility. Terms apply.
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