Rolls-Royce
Product Support Engineer - Rail

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Job Description
Product Support Engineer – Rail
Location – Mobile with a Bristol focus
Full Time – Shifts 2 days, 2 nights 4 off
Job Description
As the Product Support Engineer for Rail, you will report to the Supervisor, Site Team Leader, or Team Leader role dependant.
At Rolls-Royce, we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences, and backgrounds help us innovate and enable our high-performance culture.
The Product Support Engineer will conduct and support routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalization.
What You Will Be Doing:
- Perform preventative, scheduled maintenance, and/or corrective maintenance activities in accordance with the maintenance schedule, manuals, and contract.
- Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
- To conduct planned maintenance tasks in accordance with the operating instructions.
- Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customer's equipment.
- Undertake complex fault finding and repair when required using appropriate technical information (e.g., Technical drawings and fault finding guides).
- Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
- Proactive involvement in the Company’s HSQE management processes.
- Maintain cleanliness of the SGB onsite facilities.
- Attend local and factory training courses when necessary to ensure skills remain current.
- To participate in 24/7 shift working including callout when required.
- Work as a mobile engineer, van will be provided.
- Any other related activities reasonably required e.g., to cover work in another depot.
- Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
- Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook, etc.
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Position Qualifications
- From an Engineering background.
- NVQ Level 3 in Engineering or Equivalent.
- A self-starter who works safely and methodically.
- Outstanding safety awareness.
- Proficient in MS Office, particularly XLS, Word, and email. On-the-job training will be provided for SAP, MTU Business Portal.


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Preferred Requirements:
- Proactive and with good initiative.
- Strong organizing skills and a flexible attitude.
- Works well with others.
Power Systems
Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.
We deliver and service comprehensive, powerful, and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient, and growing company. Join us, and it can be your future vision too.
Type of Contract
Permanent
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
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