Tonic Health
Product, Technical & Quality Manager
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NPD Project Management
Run the product pipeline end to end, from concept brief and formulation through samples, stability, artwork, first production and launch.
- Build and own a stage-gate process.
- Keep one live critical path for every launch, working back from launch dates.
- Coordinate the founder, nutritionist, marketing, commercial, finance, and manufacturers, and flag slippage early with options.
- Manage NPD budgets, MOQs, sample costs, and cost-of-goods targets with finance and commercial.
- Run range extensions, reformulations, pack changes, and delistings with the same discipline as new launches.
Technical Development
Work with our lead nutritionist on formulation, so every product delivers our max-strength promise.
- Brief and challenge contract manufacturers on feasibility, overages, stability, shelf life, and cost.
- Own raw material and finished product specifications, stability programs, and shelf-life justification.
- Hold the technical file for every SKU.
- Scout new ingredients, formats, and suppliers that could give us an edge.
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Regulatory, Claims, and Labelling
Sign off every label and pack against UK and EU food supplement law, including the Food Supplements Regulations 2003, FIC, and the GB NHC register.
- Check marketing, Amazon listings, and ad copy for claims compliance with the CAP Code.
- Hold claims substantiation for every product and campaign.
- Complete retailer technical questionnaires, declarations, and product specification portals.
Quality Management
Build and run a proportionate Quality Management System: SOPs, specifications, document control, and records.
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- Review and approve batch records and Certificates of Analysis, and own finished product release.
- Run an independent testing program so we verify and audit our own quality.
- Lead investigations into complaints, non-conformances, and out-of-spec results.
- Own change control and risk assessment for any change to formula, supplier, site, or pack.
Supplier and Manufacturer Quality
Approve and audit contract manufacturers and key raw material suppliers against GMP, BRCGS, or equivalent standards.
- Put quality and technical agreements in place with every manufacturer.
- Monitor supplier performance and lead supplier reviews.
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