Sky
Product Transformation Manager
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We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
Role/Team overview
The Global Streaming Product team is at the forefront of delivering unparalleled entertainment experiences, powering some of the world’s most loved video streaming services with cutting-edge technology and vision. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, NOW and SkyShowtime. Joining our team means becoming part of a vibrant, dynamic ecosystem supported by industry leaders at Sky and NBCUniversal. With unmatched scale, we thrive on collaboration and collective learning, constantly pushing the boundaries to innovate, accelerate growth, and provide a best-in-class experience for consumers across 70+ countries. At the heart of our success is a culture that values respect, authenticity, and the opportunity for every team member to grow and succeed.
This unique role sits at the crossroads of Strategy, Transformation, and Product, driving a product vision that advances a range of business goals. As a member of our team, you’ll be at the helm of engagement between Global Streaming and Sky/NOW, representing our diverse product teams and linking them to every OTT streaming market within Sky and NOW. You’ll partner closely with product, technology, and the business teams to define and clarify the path forward for new features - paving the way for a platform that evolves constantly to meet new challenges. Through your leadership, you will also establish new processes that can truly transform how we work, making a lasting impact on our journey.
What you’ll do
- Lead high-impact, strategic projects that balance diverse priorities and perspectives to make choices that matter.
- Design, embed and scale new ways of working, best practices, and guiding principles for GSP and Sky/NOW teams.
- Forge close partnerships with product and data teams, diving into performance metrics to measure the success of our improvements and innovations.
- Tackle complex challenges with a structured, analytical approach, cultivating cross-functional relationships and steering outcomes in a dynamic, matrixed environment.
- Develop compelling, tailored presentations that convey your recommendations clearly and inspire leadership teams to action.
- Build and nurture strong, lasting relationships with stakeholders across all levels, engaging them early, often, and meaningfully to create a shared vision and momentum.
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Essential Criteria
- Proven experience working within a digital product environment, partnering closely with Product Managers, Engineering, Design and Data teams in a product role or in business/consulting/transformation roles.
- Clear and demonstrable understanding of product development principles, roadmaps, prioritisation and customer outcomes.
- Proven track record of taking loosely defined strategic or operational challenges and turning them into structured recommendations and seeing them through to execution. Comfortable starting with a blank sheet of paper.
- Experience in creating or significantly improving processes e.g. governance, planning processes, decision-making forums, intake models, prioritisation frameworks or cross-functional operating rhythms. Ability to spot recurring patterns and issues to define solutions instead of simply following established processes. You think beyond individual workstreams to optimise the wider organisation.
- Demonstrable and proven experience working directly with senior leadership teams and being able to influence decisions.
- Can showcase experience and maturity in navigating conflicting priorities to build alignment across multiple teams without formal authority, anticipating risks and removing blockers without waiting for direction.
- Able to produce high-quality executive presentations, decision papers and concise written communications. Able to distill complex topics into clear recommendations for senior audiences.
- Intellectual curiosity with the ability to ‘see around corners’ and anticipate risk, striving for the answer to 'so what’ and pre-empting solutions.
Desirable skills and experience:
- Ideally, your experience would be in a global media product, entertainment business/consulting or similar DTC industries.
- Experience working with working with Data and Analytics teams - Comfortable interpreting customer, product and commercial data to support decision-making. You understand trade-offs between customer value, business outcomes and delivery constraints.
- Comfortable with using AI – experience in using and building agentic workflows to automate tasks and improve processes.
Benefits and perks
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There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:
- Free Sky TV or NOW package, including Sky Sports and Sky Cinema.
- Pension package with up to 9% employer contribution.
- Private healthcare with mental health support.
- Aviva Digital GP and dental insurance.
- Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect.
- Sharesave and Tech schemes.
- A range of Sky VIP rewards and experiences.
How you’ll work
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week.
Your office space:
Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.
Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.
Who we are
We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
To find out more about working with us, search #LifeAtSky on social media.
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