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Main Purpose of Job
Work within the production team to create luxury jewellery items by hand to exact specifications and safety measures, ensuring quality throughout. Assist stock and supply chain team with stock pulling and stocktakes, work along packing and distribution team on trade show preparations.
KPI’s
- Working collaboratively with colleagues
- 100% positive feedback from colleagues, in relation to teamworking, during performance review process
- Jewellery assembly
- Completes all production projects within set deadlines provided at onset of specific project.
- Customer Service
- Complete and return 100% of all repairs (in house and suppliers workshops) within one week of receiving into the team.
Main Responsibilities
- Assemble luxury jewellery products by hand to produce items with the quality of craftsmanship for which the Tateossian Brand is known.
- Assess products against the specified quality and safety guidelines as per the Tateossian standards to ensure standards are met.
- Ensure all items are correctly labelled and passed to the Stock team to ensure they are distributed or stored accurately.
- Manage all jewellery repairs- in house and suppliers workshops, prepare paperwork and liaise with all parties involved.
- Ensure quality control of individual components used within our jewellery and finished stock items.
- Collect and prepare components for the purchasing, design and product development departments for samples and orders in order to showcase Tateossian design.
- Produce sample items, preparing lists of codes for the data team to assist them in recording the products accurately.
- Undertake detailed and accurate examination of samples and testing and implement changes based on feedback from colleagues and customers.
- Produce stock and order items for shops, web or sales orders and repairs to set deadlines.
- Using our in-house bespoke system (Encore) effectively plan work and products to ensure deadlines and delivery dates are met.
- Assist with bi-annual stock takes so we can ensure our records are correct and we can keep an accurate track of the physical stock we have.
- Assist with Trade shows and Carnet preparations.
- Prepare and label agents samples.
- Report any problems during the shift to the Manager so they can be addressed promptly.
- Assist the packing team during busy periods to relieve the pressure on them and ensure orders are fulfilled promptly.
- Managed all customers or warehouses returns
- Any other ad hoc duties in line with the needs of the business and ongoing development of the department such as Assay office hallmarking and in-house engraving.
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Essential
- Evidence of creativity.
- Good dexterity and attention to detail.
- Good communication skills.
- Proactive and highly organised, with strong time management and planning skills.
- Proficient knowledge of Microsoft Office Package including Excel
- Positive attitude and commitment to excellence.
- Attitude of continuous improvement.
- Strong problem-solving skills.
- Good English language verbal and written skills.
- Able to take instruction and follow procedures diligently.
- The ability to concentrate while doing repetitive tasks.
- Able to meet tight deadlines and remain calm under pressure
Desirable
- Experience with working in a fast-paced production environment
- Experience in beading /stringing and or jewellery making
- Interest in luxury goods in particular jewellery/fashion
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Skills
Jewellery Assembly
Quality Control
Stock Management
Microsoft Office
Time Management
Problem Solving
Attention To Detail
Communication Skills
Beading
Stringing
Jewellery Making
Organization
Customer Service
Sample Production
Technical Drawing Interpretation
Inventory Control
Location