AllSaints
Production Coordinator
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THE ALLSAINTS TEAM
At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
The position of Production Coordinator is responsible for overseeing and managing the various product critical paths to support speed to market & wholesale on a day-to-day basis. The Production Coordinator will track tasks, deliverables and issues through to completion and resolution, reporting on this process and the performance of our supply base.
This position interfaces with multiple internal functions as well as directly with suppliers, with the clear directive of achieving the highest quality, efficiency and optimized product throughput cost while supporting Design’s product vision and the need to take in product on time for DTC channels and our wholesale partners.
ABOUT THE TEAM
Based at our East London Studios, this role reports to the Global Director of Responsible Sourcing and Supplier Relations.
WHAT YOU’LL BE DOING (KEY RESPONSIBILITIES)
- Ensure weekly delivery schedule is updated by vendors and lead meetings held with relevant departments to discuss changes and possible solutions
- Analyse and review delivery schedule and update Production Manager highlighting any changes
- Constantly update the production delivery schedule
- Put together monthly, seasonal and annual vendor performance reports using delivery schedule data
- Engage with the Garment Tech team weekly to track and understand the fit-related issues that impact the critical path and help resolve where and when needed
- Ensure we have a product approval date supplied by the supply partners, and that our Garment tech teams are aware of this and follow accordingly
- Liaise with suppliers to ensure that orders have been pre-booked and handed over on time to the freight forwarder on the agreed shipped date with documentation.
- Check with the DC if stock has been received as planned and further investigate if not, and supply weekly reports on actual intake versus forecasted intake, and supply a ‘cause & action’ update
- Liaise closely with Buying, Merchandising and Wholesale teams to ensure that all orders are placed and that reorders are placed promptly and loaded onto One World and key dates added to the delivery schedule under the guidance of the Production Manager
- Liaise with all departments to ensure that the vendor has all the information they require to manufacture & ship the orders, e.g. Supplier Manual and Vendor Checklist
- Work with the Production Admin Assistant to ensure that collection samples, VM, creative, press and web are received from suppliers and given to the relevant department within critical path guidelines and report accordingly
- Weekly Master DS Report to be created weekly and updated with accurate intake for Production Director
- Prepare updates for weekly production meetings
- Develop and maintain strong relationships with supplier partners
- Supporting Production Manager with special projects and launches e.g. Nordstrom Anniversary
- Training and mentoring of Production Admin Assistant
- General administrative function to keep the department organized and to share information
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WHAT WE’RE LOOKING FOR (SKILLS & QUALIFICATIONS)
- Previous proven experience within a production & supply chain is preferable with basic knowledge of product manufacturing and understanding of a critical path (calendar & timeline management)
- Highly competent user of Excel (V-Look Up and Pivot tables), Word/Pages, Powerpoint/Keynote, Outlook & Google suite
- Able to communicate effectively with good listening skills
- Proactive and independent thinking ability with demonstrated desire to learn and grow
- Strong ability to prioritise and adhere to deadlines
- Ability to work well under pressure
- You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit (or three!)
- You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed
- Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to
- Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!
- Honest, trusting and charismatic - you live by our brand values
- A protector of our brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand
- Positive and inspiring: you’re a natural coach and want to help our teams do their best and feel appreciated
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ABOUT THE LOCATION
Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
WHAT WE STAND FOR
- The Customer is the Boss We work as one proud team to get the best for our customers
- One Team We are joined up and encourage others to share their ideas
- We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
- We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
BENEFITS
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
- We are a disability committed certified employer
- Employee discount for you to spend with family and friends
- 25 days holiday increasing to 28 days after 2 years continuous service
- Bank holidays, birthdays and volunteering days off
- Access to dental cash plan & free virtual GP appointments through Aviva
- UNUM employee assistance helpline
- Life assurance cover
- Access to discounted gym membership and corporate discounts
- Hybrid working in our historic East London studios, working hours are 9-5.30pm
- Free, confidential, wellbeing and lifestyle support with Retail Trust
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adaption, menopause)
- Health days for you to use either for physical or mental wellness
- Dedicated mental health support from our mental health first aiders
- Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
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