NWG (Northumbrian Water Group)
Production Operator (1)
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Job Description
Water Supply Production Operator
Full time – 37 hours per week
Salary – £29,325 - £34,500 (depending On Experience)
Location – Co, Durham
About The Role
We have an exciting opportunity to join our Water Supply team as a Water Supply Process Operator, playing a vital role in delivering safe, high-quality drinking water to our customers every day.
This is a fantastic entry point for someone looking to build a technical career, as full training is provided to support you in developing the specialist knowledge required for the role. We’re looking for someone with strong transferable skills, a proactive mindset, and a willingness to learn and grow within a supportive environment. The role is mobile across eight sites within County Durham to which you will be provided a company vehicle and therefore a highly visible, public facing member of the organisation.
In this role, you’ll be at the heart of the treatment process, using company systems to monitor performance, spot trends, and respond quickly when issues arise. You’ll apply your problem-solving skills to carry out fault-finding and take appropriate action to keep processes running smoothly.
You will also carry out laboratory testing, accurately recording results to support regulatory compliance and inform operational decisions. Working with chemicals and maintaining the accuracy of instruments through validation and calibration will form an important part of your day-to-day responsibilities.
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Alongside this, you’ll contribute to the upkeep of the site, supporting general maintenance and cleaning activities. This includes process unit cleaning and tasks such as tank cleaning to remove waste materials, ensuring the site remains safe, efficient, and compliant.
We’re passionate about developing our people, so you can expect ongoing training, clear progression opportunities, and the chance to grow your career within the organisation while making a real difference to the communities we serve.
About You
Strong communication skills are at the heart of this role, so we’re looking for someone who can express themselves clearly and confidently, both in writing and verbally. You’ll be comfortable sharing information, recording accurate data, and working collaboratively with colleagues to keep operations running smoothly. Key characteristics we are looking for are a willingness to learn and a genuine interest in the role, punctuality, and a good work ethic as the role can be extremely demanding.
You’ll bring a natural ability to think on your feet, using your problem-solving skills to quickly assess situations, understand root causes, and take the most effective action when challenges arise. A calm, practical approach will help you manage issues efficiently and maintain high standards of performance.
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We’re seeking a team player who thrives in a varied and hands-on environment, someone who is flexible and willing to adapt to changing priorities. At the same time, you’ll be equally comfortable working independently, taking ownership of your responsibilities and managing tasks with minimal supervision. As much of the role involves working outdoors, you’ll enjoy being active, resilient, and ready to take on the demands of an operational site.
This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked
Please note this role requires a DBS to be completed prior to employment
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