Freshasia Foods Ltd
Production Shift Manager
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Company Description
Freshasia Foods Ltd, established in 2009 in south east London, is Europe’s leading brand of home-inspired oriental food. The company supplies products to more than 500 clients across 19 European countries, reaching over 2 million customers. Freshasia specializes in high-quality traditional Chinese dumplings with locally sourced ingredients and a wide variety of fillings and flavors. Its dumpling range has received multiple UK Great Taste Awards (2013–2018) for providing healthy, comforting, and easy-to-prepare food that delivers an authentic Asian experience. In addition to dumplings, Freshasia offers sliced meats from British and Irish farms for hot pot, and collaborates with international partners to bring diverse Asian food products to the UK high street.
Why Join Us
Freshasia Foods is a fast-growing frozen food manufacturer, and this is a genuinely hands-on role — you'll be on the floor running the shift, not behind a desk. You'll have direct, visible impact on output, quality, and safety from day one, with real ownership over how your shift performs.
We're looking for someone who wants to own this shift and grow with the company. As we scale, there's a clear path for strong performers to grow into broader production leadership.
Purpose of Role
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The Production Shift Manager is responsible for managing the day-to-day operation of a manufacturing workshop, ensuring production targets, food safety standards, quality requirements, labour efficiency, and cost objectives are achieved.
The role has responsibility for supervising production teams, implementing operational improvements, maintaining production discipline, monitoring KPIs, and supporting continuous improvement initiatives across the factory. This is a hands-on, floor-based role working closely with Production Team Leaders, Operators, and Agency Staff.
Key Responsibilities
Production Management
- Manage daily production activities within the assigned workshop, ensuring plans are completed on time and in full, and controlling labour allocation, waste, yield loss, and material usage.
Team Leadership
- Lead and supervise production team leaders and operators: run shift briefings, manage attendance, discipline, and performance, and support training, onboarding, and recruitment.
Food Safety & Quality
- Ensure BRCGS and HACCP compliance, monitor CCPs and production records, investigate quality incidents and corrective actions, and support customer and internal audits.
Operational Excellence
- Monitor OEE and downtime, implement SOPs and standard work, and lead lean/continuous improvement initiatives on the shift.
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Systems & Reporting
- Ensure accurate SAP transactions and production records, prepare daily reports, and report KPIs to senior management.
Health & Safety
- Ensure compliance with all H&S procedures, conduct workplace inspections, investigate accidents/near misses, and promote a safe working environment.
Direct Reports
- Production Team Leaders
- Production Operators
- Temporary Agency Staff
What You'll Need
- Experience in food manufacturing.
- Experience supervising production teams on the shop floor.
- Understanding of HACCP and food safety systems.
- Experience using ERP systems (SAP preferred).
- Strong leadership and communication skills.
- Ability to analyse production data and implement improvements.
What We Offer
- Competitive Salary
- Performance incentive bonus
- Competitive Holiday allowance
- Staff discount on products
- A hands-on leadership role with visible, day-one impact on the shift you run
- A growth path into broader production leadership as the business scales
Freshasia Foods Ltd is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background, and are committed to building a diverse and inclusive team.
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