Production Technology Specialist

Shared Team Responsibilities

• To learn and develop new skills as required to enable you to carry out any tasks which are reasonably requested of you, and for which you have received appropriate informal or formal training; pro-actively finding ways to promote and sustain a multi-skilled approach.
• To ensure the operation makes the best use of available resources within budget ensuring all operations adheres to all relevant ITV guidelines. To understand and act upon ITV’s Health & Safety and Risk Assessment policies.
• To work closely and respectfully with all members of the editorial, production and presenting teams, both locally and in the wider ITV News & Programmes and ITV family, to implement the overall editorial strategy, ensuring ITV News Workflow guidelines are followed and ITV values are embraced.
• To work closely and proactively with other ITV newsrooms, including Regional, Network, GMB and ITVX fostering and maintaining relationships for the benefit of ITV News as a whole, contributing to projects and forums, and supporting initiatives as required.
• To help service the different needs of the Wales licensed english programmes team and the Welsh Language production team.
• To provide honest and constructive feedback to all colleagues for the overall benefit of the news and programmes operation.

Skills you’ll need (minimum criteria):

• Literacy with modern broadcast production systems/workplace technology.
• Experience of managing servers together with Windows and Apple user devices.
• Ability to analytically problem solve and ensure the best course of corrective action is in place to meet broadcast & publishing deadlines.
• Experience in a similar or related role and/or demonstrable, relevant outside interests and experience.

Other things we’re looking for (key criteria):

• To be a self-starter ensuring issues, projects and requests are dealt with and prioritised in an efficient and friendly manner.
• To be able to respectfully, patiently and clearly communicate with colleagues at all levels.
• Ability to explain technical details or limitations in a way that all colleagues can understand.
• Demonstrate an active interest in broadcast production systems, workplace technology, and workflows.

Whilst the role will predominantly follow a regular pattern of work, working hours will be dictated by production requirements and will include some out-of-hours and weekend working. You’ll also be part of a weekend roster to provide the single point of contact for support for all nations/regions.

Because of the nature of news/programmes production, there will be occasions when you are required to work long and unsociable hours at short notice.

You will be willing to take exceptional out-of-hours calls, taking action where necessary.

Occasional travel for projects, training and to support other sites as required.

Diversity, Equity and Inclusion

Diversity, Equity and Inclusion is at the heart of what we do at ITV and we want to ensure we reflect our audience both on screen and in our workforce. ITV is for Everyone and we encourage applications from Deaf, Disabled and Neurodivergent people and People of Colour to apply for this role.

Newsrooms are busy and pressurised environments, involving live news production, which often requires colleagues to make quick decisions under pressure. We also need people who are able to use their initiative. We need to test these abilities at the interview stage to understand how candidates will react when operating in a pressurised environment. This is a fundamental requirement of the role. We will always consider any request for reasonable adjustments as part of the interview process, for example sharing key themes when that is requested in connection with a neurodivergent condition, whilst still ensuring that we are able to test a candidate's ability to operate in the specific environment of a newsroom.