University of Suffolk
Professional Assistant
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Job Title: Professional Assistant
Hours of work: 37 hours
FTE: 1.0 x FTE
Band: Band 3
Full time Equivalent (FTE) Salary: £28,778 to £32,080 (FTE) (pay award pending)
Actual Salary (part time): N/A
Tenure: Fixed term (until July 2027)
About The Post
Provide a professional support service to the Pro Vice-Chancellor Education and Student Experience, Academic Registrar, Director of Student Life and Director of Learning and Teaching. Including diary management, organising and supporting meetings, committees and events, and handling enquiries.
Key duties include:
- Drafting and managing correspondence
- Preparing agendas, papers, and minutes
- Coordinating travel and events
- Supporting budget monitoring and associated financial administration
- Maintaining filing and office systems (predominantly electronic)
A good working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams, SharePoint) is required, along with excellent organisational, communication and problem-solving skills.
About The Team
The Directorate of Education and Student Experience brings together teams that support learning and teaching, quality assurance and compliance, student experience, student support, library and learning services, and student life. It is responsible for shaping and supporting the University's academic provision, overseeing curriculum development, academic governance, access and participation, and regulatory compliance, while delivering services that help students thrive both academically and personally. Working across the University and with partner institutions, the Directorate helps ensure a high-quality, inclusive, and supportive experience for all students.
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About You
You will have proven experience in general administration, an excellent working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams, SharePoint), and experience of events and calendar management and coordination.
You will bring excellent communication and organisational skills, good problem-solving ability, and the confidence to manage a large and varied workload, often under pressure, while maintaining accuracy and attention to detail.
Benefits
- Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days
- Enjoy an extra day of paid leave on your birthday, subject to qualifying/service conditions
- Flexible working, including family friendly policies
- Competitive workplace pension scheme (USS) - with an employer contribution rate of 14.5%, tax relief on contributions and life cover
- Staff discounts at a number of local amenities in Ipswich
- Discounted membership at Adastral Park Leisure and Sports
- Access to a range of high-quality learning and development opportunities
- Discounted rates for staff approved to study a UoS undergraduate or postgraduate course, subject to a set of criteria and conditions
- Cycle to Work scheme
- Electric vehicle salary sacrifice
- Employee Assistance Programme (EAP)
- Staff recognition annual awards
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Closing Date: Wednesday 7 October 2026
Interview Date: Friday 16 October 2026
For an informal discussion about the role, please contact: Eloise Ellis, PVC Education and Student Experience, E.Ellis@UOS.AC.UK
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AI tools (ChatGPT, Gemini, Claude, Grok, etc) can help you get started and prepared for your interview but please remember that AI generated applications, CV and supporting information can easily be spotted. The applications that stand out most are the ones that feel genuine and reflect your unique self. Please see our Job Application Guidance for more information on the use of AI by job applicants.
Please note: We recommend that you apply as soon as possible, even if the closing date is in the future.
Applications received may be reviewed before the closing date and should we receive a high number of applications for this post, or high-quality applications which demonstrate suitability, we reserve the right to close the vacancy early. We may hold interviews as and when applications are received, and we reserve the right to offer to a candidate prior to the closing date.
We are a values driven organisation, committed to ensuring we remain a beacon for aspiration and achievement, while providing a great environment to work and study. We are committed to promoting a diverse and inclusive community and we encourage applications from under-represented groups.
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