St. James's Place
Professional Development and Standards Administrator - 12 month FTC
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Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.
At a glance:
- Location: Cirencester Office
- Workplace Type: Hybrid (2 Days in office and 3 days remote)
- Employment Type: 12 month Fixed-Term Contract
- Seniority: Associate
About the Role
We are looking for a Professional Development and Standards Administrator to join our team on a 12-month fixed-term contract. This role plays an important part in supporting the Partnership and Field Management Team by ensuring key professional standards, accreditation and regulatory activities are delivered accurately and efficiently. Working within a collaborative team environment, you will provide guidance, administrative support and oversight across a range of accreditation, licensing, CPD and regulatory processes.
This is an excellent opportunity for someone who enjoys a varied role, has strong organisational skills and takes pride in delivering a high-quality service. Whether your experience comes from Financial Services or another professional environment, we are looking for someone who can quickly build relationships, manage competing priorities and maintain a high level of accuracy.
What You'll Be Doing
- Running the recharge process for professional body memberships and examination fees, ensuring costs are allocated accurately to Partner Practices and employee cost centres.
- Monitoring accreditation and licensing activity, investigating anomalies and working with third-party providers to resolve any issues.
- Coordinating reaccreditation exercises, including communications, tracking completion rates and escalating any non-completion or areas of concern.
- Managing accreditation examination fourth-attempt requests and special consideration applications in line with established policies.
- Supporting advisers with the recording of Continuing Professional Development (CPD) activities and providing guidance on reflective statements.
- Overseeing the annual Statement of Professional Standing (SPS) renewal process and ensuring records are maintained in line with regulatory requirements.
- Coordinating professional body CPD audits and ensuring all requirements are completed to the required standard.
- Managing shared inboxes, responding to stakeholder queries and maintaining agreed service levels.
- Ensuring regulatory notifications are submitted accurately and within required deadlines.
- Producing, monitoring and analysing data and reports to support accreditation, licensing and regulatory processes.
- Building strong relationships with colleagues, advisers, Field Management Teams and external providers to deliver a high-quality service.
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About You
You'll be an organised and diligent professional who enjoys balancing a variety of tasks and priorities within a busy environment. You may already have experience within Financial Services, compliance, learning and development, operations or administration, but most importantly you'll be comfortable working independently, picking up new processes quickly and building effective working relationships with a variety of people. We're looking for someone who takes pride in delivering a high-quality service, has excellent attention to detail and enjoys working as part of a collaborative team. You'll be self-sufficient, adaptable and able to manage multiple deadlines while maintaining accuracy.
Essential Criteria
- Strong administration or coordination experience within a professional environment.
- Excellent attention to detail and a high level of accuracy.
- Strong organisational skills with the ability to handle multiple priorities simultaneously.
- Confident communicating with a variety of stakeholders via email, telephone and written communications.
- Experience using Microsoft Office applications, including Excel, Outlook and Word.
Desirable Criteria
- Experience within Financial Services or another regulated industry.
- Exposure to compliance, accreditation, learning and development, training administration or professional standards activities.
- Experience producing reports, analysing data or monitoring completion activity.
- Knowledge of FCA requirements, Training & Competency frameworks or Continuing Professional Development processes.
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What's in it for you?
Whatever stage of life you're in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.
In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you'll benefit from a market-leading benefits package tailored to support your wellbeing, financial security, and family life.
Our benefits include:
- 28 days' annual leave plus bank holidays, with the option to purchase up to 5 additional days.
- Private Medical Insurance – company-funded cover for you and your immediate family.
- Generous Pension Scheme – a non-contributory employer contribution of 10%, increasing with length of service up to 15%, plus the opportunity to increase this through salary sacrifice.
- Enhanced Parental Leave – up to 26 weeks' full pay to support growing families.
- Protection Benefits – company-funded critical illness cover, income protection, and life assurance.
- EV salary sacrifice scheme through Tusker.
Reasonable Adjustments
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all. If you require reasonable adjustment(s) at any stage, please let us know by emailing us at careers@sjp.co.uk.
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience, please apply, regardless of whether you tick every box.
What's next?
If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.
As a business regulated by the FCA, we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.
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