Macmillan Cancer Support
Professional Engagement and Improvement Lead

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Professional Engagement & Improvement Lead (Northern Ireland)
Contract type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Mobile Worker - extensive travel required mainly across Northern Ireland, with occasional travel elsewhere. Candidates must be based in Northern Ireland.
Salary Range: £43,000 - £48,000 + car allowance. Please note that we typically offer at the start of the range, unless candidates demonstrate exceptional skills and experience.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
As a Professional Engagement & Improvement Lead, you will deliver the local and national professional engagement plan to Macmillan Professionals, the wider workforce, and partners. This includes identifying, leading on and supporting quality improvement activities, healthcare professional and partner relationship management and networking/forum activities to optimise outcomes and experiences for people with cancer.
Key responsibilities:
- Work closely with the Strategic Engagement & Improvement Manager and other members of the team to help develop, shape and successfully lead and deliver the local and national Professional Engagement Plan.
- Deliver the agreed engagement plan to Macmillan Professionals and the wider workforce that encourages them to become engaged champions and change makers for Macmillan.
- Champion, identify and deliver Quality Improvement and networking opportunities within partner organisations.
- Contribute to the evidence that demonstrates the difference that our workforce offer has on the outcomes for people living with cancer.
- Maintain and develop strong meaningful local relationships with professionals and partner organisations with a particular focus on defined senior stakeholders.
- Ensure that Macmillan Professionals feel supported and valued; that they have access to relevant support and resources, learning and development, networking opportunities and that they understand Macmillan’s key messages, values, behaviours, and strategic intentions.
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About you
This role requires candidates to have proven experience in quality improvement and stakeholder engagement.
The successful candidate will demonstrate the following skills and experience:
- Experience of quality cycles and continuous improvement
- Ability to build and maintain strong, collaborative stakeholder relationships, particularly with senior external stakeholders
- Experience of facilitating improvements in professional practice or service delivery
- Experience or knowledge of the healthcare system and processes (desirable but not essential)
- Experience of presenting to and leading groups
- Excellent IT skills and ability to use a variety of systems
- Data analysis and report writing skills
- Full UK driving licence or ability to travel regularly for work
In return, we offer a range of benefits including:


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- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Monday 17th August
1st round interviews: Virtual interviews will take place on the week commencing 31st August
2nd round interviews: Virtual interviews will take place on the week commencing 7th September
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be at your best during the application or interview process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
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