Symology
Professional Services Consultant - Street Works
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Reporting to: Professional Services Manager
Hours: 37.5 hours per week
Salary Range: £40,000 to £50,000 p.a. based on relevant experience and knowledge
Job Type: Full-time
Permanent Work Authorisation: United Kingdom (Required)
Work Location: Hybrid remote, Sheffield, Dunstable, Warrington
The Role
We're looking to add a highly skilled Street Works Consultant to the growing Professional Services team.
With experience in the Street Works Industry, be that local authority or statutory undertaker, you will be the subject matter expert and will develop and maintain a detailed knowledge of Symology software and the requirements of the industry at large.
Key Responsibilities
- Customer Engagement: Collaborate with customer to understand their business processes, needs and overall objectives.
- Requirements Analysis: Gather and document functional requirements, translating them into detailed functional specifications. Ability to map customer processes and identify opportunities for improvement via our software.
- Implementation: Lead or assist in the implementation of our software solutions, ensuring smooth deployment, configuration, and integration with existing systems.
- Training and Support: Create E-learning material and provide training to end-users to ensure the effective use of our software. Provide escalation support as a subject matter expert for both internal and external customers.
- Solution Design: Work with technical and product teams to design and configure software solutions that meet customer requirements and enhance both the software and customer business operations.
- Testing and Quality Assurance: Execute testing to ensure that the software meets functional specifications and quality standards.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Skills
Street Works Expertise (essential)
- Extensive knowledge of the New Roads and Street Works Act (NRSWA), Traffic Management Act (TMA), and associated Street Works regulations.
- Strong understanding of permit and noticing requirements, associated financial penalties, reinstatements and defect lifecycle, and statutory performance measures.
- Knowledge of the latest industry changes like lane rental schemes, digital-traffic regulation orders, hazardous waste protocol etc.
- Understanding of street works coordination, network management duties, and minimising disruption on the network.
- Familiarity with HAUC guidance, DfT codes of practice, and industry best practice
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Product Knowledge (important)
- Experience configuring, implementing, and supporting Symology or other Streetworks software.
- Ability to advise customers on effective use of Symology solutions to improve compliance, efficiency, and operational performance.
- Experience supporting system upgrades, migrations, testing, and deployment activities.
Consultancy and Business Analysis (desirable)
- Ability to analyse customer business processes and recommend improvements aligned to legislation and industry best practice.
- Skilled at gathering and documenting business requirements through workshops and stakeholder engagement.
- Experience translating operational requirements into system configurations and solution designs.
Personal Attributes
- Inquisitive with strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Proactive and customer-focused approach.
- Capable of managing multiple priorities, support escalation, and project activities while maintaining high standards.
- Commitment to continuous professional development and staying current with changes in legislation and industry practice.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills