Air IT Group
Professional Services Engineer
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Professional Services Engineer
Location: Central London (3 days per week onsite at a client site, 2 days remote)
Position: Full Time | Permanent
Are you passionate about IT projects and delivering cutting-edge solutions? Do you want to join a high-performing and talented team to drive success? If so, we have the perfect opportunity for you!
At Air IT, we’re looking for a Professional Services Engineer to take charge of technical project delivery, ensuring seamless implementation and top-tier customer satisfaction. You’ll work closely with our Project Management Office to plan, execute, and complete IT projects on time and to the highest standards.
Key Responsibilities:
- Deliver IT system migration and infrastructure refresh projects for SME businesses.
- Deploy key IT infrastructure from the ground up. Including network equipment and server installations.
- Microsoft 365 deployment/migration projects including Entra ID, virtual servers & firewalls, Microsoft Intune for MDM/MAM and Conditional Access.
- Collaborate with the PMO to schedule and manage customer projects smoothly.
- Collaborate with our Technical Pre-Sales/Solutions Architecture teams to facilitate project design and implementation plans.
- Provide comprehensive handovers to our Service Desk upon project completion.
- Maintain accurate project records within our CRM system.
- Creation and maintenance of site documentation and knowledge base articles/SoP documents.
Technical Experience:
- Proven track record in IT project delivery
- Microsoft Azure IaaS (Compute, Networking & Storage) solution provisioning & management experience.
- Expertise in Microsoft Azure Active Directory / Microsoft Entra ID & Active Directory Domain Services configuration.
- Microsoft Intune deployment & management experience for Mobile Devices & Mobile Application Management.
- Skills in virtualisation technologies including Microsoft Hyper-V & VMware.
- Proficiency in Microsoft Windows Server stack (2008 to 2025), with proven ability in key server roles such as ADDS, DNS, DHCP, Group Policy, NPS and DFS Management.
- Microsoft Exchange administration & migration experience – On-premise and Exchange Online with 365.
- SharePoint Online deployment & migration experience.
- Strong network infrastructure knowledge, including, but not limited to: Sophos SG/XG series firewalls, SonicWall Series firewalls, Ubiquiti Unifi switching and access points, HP Aruba switching.
- High-level understanding of network topologies from simple single LAN’s to complex multi-VLAN environments.
- Design, deployment, planning & real-world experience in Business Continuity & Disaster Recovery platforms including Datto, Veeam, StorageCraft and Altaro.
- Experience in the mass deployment of end user devices, such as laptops, desktops, thin clients & mobile devices – Mainly Microsoft, Apple, and Android operating systems.
- Familiarity with Storage Appliances (SAN’s), Mimecast, Sophos, SonicWall, Cisco Meraki, Secured Access Control (CA), Managed Print & EDR solutions.
- Comprehensive experience in complex system migrations and infrastructure overhauls in both on-premises & cloud architectures, managed from start to finish both singlehandedly and working as part of a team for large scale projects.
- Excellent communication and customer service skills.
- A valid driving license for on-site project work.
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Why Join Us?
We are a team that radiates strength and collaboration, constantly evolving in our next phase of evolution. A big focus for us is growing together and we believe that fantastic opportunities for personal growth are key to this; we recognise offering job security, career progression, along with help and support are key to this growth, for employees and Air alike. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams put in day-in day-out.
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The Benefits
Joining Air IT means unlocking a world of perks and opportunities, including:
Health & Wellbeing
- Virtual GP (24/7 access for you & family)
- Employee Assistance Programme (EAP)
- Eye care vouchers
- Group Life Assurance & Income Protection
Time Off & Life Balance
- Celebration Day
- Annual Leave Purchase Scheme
- 2 Paid Volunteering Days
- Enhanced Family Leave
Financial & Lifestyle Perks
- Cycle to Work & Technology Vouchers
- Discounts via Perks at Work
- Pension Scheme
Optional Benefits (Opt-In)
- AirPerks flexible benefits
- EV Car Scheme (launched Feb 2026)
- AirPerks Rewards Platform (shopping discounts, AirCoins, recognition)
Additional Highlights
- Hybrid working options
- Learning & development
- Social events, competitions & incentives
- Discount & Cashback Scheme
- Life Insurance, EAP & Virtual GP
Ready to soar with Air IT? Apply now and be part of something extraordinary!
We are committed to fostering an inclusive, equitable, and diverse workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, communities, and experiences. If you require any adjustments during the recruitment process, please let us know.
Ready to make a difference? Apply now and be part of something extraordinary.
No Agencies Disclaimer:
Air IT manages all recruitment directly. While we occasionally engage approved agencies for specific needs, we do not work with agencies for our standard roles. We kindly ask that agencies do not contact us or submit unsolicited CVs, as these will not be considered and no fees will be payable. If we require agency support, we will reach out to our selected partners directly.
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