Insight222
Program Events Manager
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Role purpose
The Program Events Manager owns the end-to-end production and delivery of Insight222’s client program events. The role turns client insight, industry developments and input from Insight222 subject-matter experts into relevant, well-structured event experiences, then manages every aspect of delivery from the initial brief through to post-event review.
This is a content-led event production role. You will not be expected to be the subject-matter authority on people analytics & HR Transformation. You will, however, need the curiosity and editorial judgement to understand the issues that matter to senior people analytics and HR practitioners, ask the right questions and translate expert input into compelling agendas and session formats.
This position reports to the SVP & Managing Director Program & Research
Core event portfolio
The role is primarily accountable for the successful delivery of Insight222’s client program events, including:
- Between 7 and 9 annual in-person Peer Meetings across our global client community
- The annual Global Executive Retreat
- Client webinars, virtual roundtables, discussion forums and other program sessions
- Any new program event formats introduced as the client offering develops
Key responsibilities
Event strategy, content and agenda development
- Maintain a forward program events calendar, with clear objectives, audiences, themes, formats, owners and delivery milestones for each event.
- Gather input from Client Success, clients, leadership and subject-matter experts to understand recurring challenges, emerging priorities and topics of greatest value to members.
- Conduct targeted industry research and use stakeholder input to develop event briefs, themes and intended outcomes.
- Translate expert and client input into coherent agendas, session descriptions, discussion questions, speaker briefs and facilitator guides.
- Design session formats that encourage meaningful peer exchange, practical learning and strong client participation.
- Ensure program event content is connected across the year and aligned with the positioning and objectives of the People Analytics & HR Transformation programs.
Speaker and facilitator management
- Work with Insight222 colleagues to identify relevant client speakers, external contributors, facilitators and internal experts.
- Manage invitations, confirmations, briefing calls, deadlines and all speaker communications.
- Help speakers shape their contribution for the audience and ensure content is relevant, clear and aligned with the purpose of the session.
- Coordinate speakers and facilitators so that roles, transitions, timings and expectations are understood before the event.
End-to-end event production and logistics
- Create and manage detailed project plans, production schedules, responsibilities and deadlines for every event.
- Own venue sourcing and coordination, catering, room setup, audiovisual requirements, virtual-event platforms, materials and other supplier requirements.
- Manage invitations, registration, attendee communications, response tracking and relevant attendee information in collaboration with Client Success.
- Coordinate internal staffing and ensure every event has the appropriate facilitation, technical and operational support.
- Lead event-day production and resolve issues calmly and effectively, whether attending in person or coordinating through trusted on-site contacts.
- Ensure presentations, event materials and follow-up resources are accurate, consistent, accessible and published promptly.
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Budget, measurement and continuous improvement
- Develop event budgets with the leadership team, obtain quotes, track commitments and expenditure, and deliver within agreed budgets.
- Maintain accurate registration, attendance and engagement data.
- Develop feedback surveys and concise post-event reports that assess experience, relevance and opportunities for improvement.
- Use feedback and participation data to improve future agendas, formats, communications and operational delivery.
Collaboration and ownership boundaries
This role brings the event together, but does not work in isolation:
- Client Success owns the ongoing client relationship and provides insight into client needs, priorities and potential contributors.
- Insight222 subject-matter experts own technical accuracy and intellectual depth; the Program Events Manager structures and produces their input for the event experience.
- Marketing and Commercial own campaign objectives, target audiences, promotion strategy and lead follow-up for marketing-led events.
- The Program Events Manager owns program event production, delivery standards, operational coordination and the integrated events calendar.
What success looks like
- Clients consistently rate events as relevant, engaging and worth their time.
- Agendas clearly reflect current client priorities and make effective use of Insight222’s expertise and community.
- Speakers and facilitators feel well prepared and supported.
- Events are delivered professionally, on time and within budget, with no avoidable operational surprises.
- Insight222 has one clear, forward-looking events calendar with realistic priorities and ownership.
- Feedback and engagement data are used systematically to improve the program.
Experience and capabilities
Essential
- Proven experience producing and delivering content-led B2B events, executive forums, professional communities, membership programs or corporate events.
- Strong end-to-end event management experience across both in-person and virtual formats.
- Demonstrable ability to turn stakeholder input, research and audience needs into clear event briefs, agendas and engaging session formats.
- Excellent project management, organisation and attention to detail, with the ability to manage several events and workstreams simultaneously.
- Strong writing and editing skills, including the ability to produce high-quality agendas, session descriptions, speaker briefs and participant communications.
- Confident speaker and stakeholder management skills, with the judgement to work effectively with senior clients, executives and subject-matter experts.
- Commercial awareness and experience managing suppliers, contracts and event budgets.
- Comfort with event, webinar and collaboration technology, together with strong PowerPoint and Excel skills.
- A genuine interest in people analytics, AI and HR transformation, with the curiosity and learning agility to build knowledge quickly.
- A proactive, calm and collaborative working style, including the ability to work independently in a global, fast-paced environment.
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Desirable
- Experience producing events or communities for senior HR, People Analytics, technology or professional-services audiences.
- Experience working within a subscription, membership or client-program business.
- Familiarity with CRM, registration, community or event-management platforms.
About you
You are an accomplished event producer who cares as much about the quality of the agenda and participant experience as the accuracy of the logistics. You enjoy bringing structure to complex work, are comfortable coordinating senior stakeholders and experts, and can move confidently between content, relationships and operational detail.
About Us
Insight222 is a specialist global professional services firm. Over the last nine years we have rapidly become one of the leading voices and authorities on the topic of people analytics and HR transformation. Our team members are widely recognized as some of the world’s most influential people in Human Resources, HR Technology, Employee Listening, and People Analytics.
We provide solutions to help HR leaders and their teams deliver business value - by helping them accelerate their impact through People Analytics and creating a data-driven HR culture. We interact directly with Chief Human Resources Officers and their key staff in Analytics, Strategy, Employee Listening, Workforce Planning, L&D, Digital HR & HR Transformation.
Our clients are Fortune 500 and FTSE 100 companies based in North America and Europe. They represent some of the world’s leading brands. Collectively, our clients’ work impacts millions of employees across the world and delivers several hundred million dollars in value back to their organizations.
Working at Insight222 will allow you to help us continue to influence the future of HR through driving the adoption of a data-driven approach to HR.
Career & Development
Our business is growing, providing opportunities for individual growth and development for team members. We believe that it is critical for growth to happen in both expertise and personal development. We invest in our people to build expertise in line with what our clients are requesting.
You will work across all levels of the organisation including the CEO and Leadership Team, bringing opportunities to learn and develop from a wealth of experience.
You’ll have the opportunity to work in a fun and fast paced environment that offers autonomy, encourages innovation, and gives you the freedom to test and explore new ideas.
We offer continuous feedback in-the-moment in respectful ways – up, down and across the organisation.
We offer a generous vacation policy and several company holidays throughout the year.
We have a fully remote team in the US. We embrace a hybrid working environment at our headquarters in the UK, where employees work from home and in our central London.
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