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Job Title: Content Enablement Curriculum Program Lead
Start date: October 26, 2026
End Date: December 23, 2027
Location: London, UK
Weekly Schedule: 9am-6pm
Duties
The Program Lead, Content Enablement will lead the strategy and execution of the Content Enablement Curriculum to deliver clear, learner-centered programs for content producers on client. You’ll define content and curriculum strategy, uphold content standards and drive measurable impact across the program.
What you’ll do
- Lead a cross-team, large-scope Content Enablement Curriculum that impacts multiple teams and regions; align program goals to org OKRs and deliver measurable outcomes.
- Define and maintain the multi-quarter program roadmap; author and evolve program frameworks for content planning, QA and localization at scale.
- Review and workshop skeleton content with CS pre-production to meet learner needs and team content standards.
- Manage and prioritize analytical requests in partnership with the analyst and content strategists to inform decisions.
- Gather, analyze and prioritize feedback from service-level teams, and keep stakeholders updated on progress and decisions.
- Operationalize program KPIs and success metrics; build and maintain dashboards; run milestone health reviews; translate insights into prioritized program bets.
- Lead risk and issue management for the portfolio; identify critical path dependencies, define mitigations and manage escalations through resolution.
- Ensure content systems, taxonomies and information architecture scale globally; partner on localization strategy and quality bar for global markets.
Skills
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What we’re looking for
- Track record leading cross-team, large-scope programs that span multiple departments/regions and deliver org-level outcomes.
- Experience defining and rolling out program frameworks, operating mechanisms and tooling that scale across teams.
- Proven ability to drive consensus and change with senior leaders; excellent executive communication and decision facilitation.
- Demonstrated resource and budget stewardship across portfolios, including capacity planning, vendor management and forecasting.
- Mastery of risk management and governance, including dependency mapping, mitigations and post-mortems/retros.
- Experience partnering with content strategists and analysts to prioritize requests and act on insights.
- Deep familiarity with content systems and information architecture.
Education
- Bachelor’s degree in a relevant field such as communications, education or business, or equivalent experience.
This role leads educational curriculum strategy and execution by gathering content needs, developing the twice-yearly roadmap and prioritization, managing analytics requests and stakeholder feedback, coordinating program workflows, and maintaining an accurate, discoverable education library. It is highly collaborating, requiring close partnership with Partnerships, Legal, Localization, Analytics, and the broader Content Enablement team. The person works Monday - Friday during regular hours in their time zone, with reasonable flexibility to overlap with colleagues when synchronous collaboration is needed. Performance is measured by delivering key assignments on time, receiving positive stakeholder feedback, advancing team and organizational OKRs, and proactively identifying in-scope opportunities to improve support for those goals. The team also uses stakeholder and user feedback to assess library usefulness and discoverability while evolving toward creator-outcome measures based on actions driven by education. AI will be used to expand access to library content, improve content quality, and measure impact. Candidates should have practical experience applying AI to similar workflows.
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This role offers the opportunity to develop and amplify educational resources that help content producers succeed on client and shape how millions engage with the platform’s products and features. It is part of a collaborative, mission-driven team that values subject-matter expertise, creativity, and cross-functional partnerships at the center of clients global content ecosystem. The role also provides hands-on experience with innovative education initiatives, product launches, and strategic programs, with meaningful impact for partners and users.
Candidate Requirements
- 6-8+ YOE
- Great candidate has done similar work for a creator or organic content producer audience at a tech company, building educational curriculum strategy and leveraging AI to create, measure, and scale access to educational content.
Top 3 must-have skills
Level of experience with each Stack-ranked by importance
- Experience building or managing an educational curriculum strategy for creators
- Proven success influencing without managing, and collaborating with XFN partners
- Track record of operationalizing KPIs and turning feedback and insights into action
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