Cleveland Clinic
Program Manager III - Community Health
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At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
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Job Title
Program Manager III - Community Health
Location
Avon
Facility
Avon Hospital
Department
Center for Community Health-Executive Administration
Job Code
T31030
Shift
Days
Schedule
8:00am-5:00pm
Job Summary
Join Cleveland Clinic Avon Hospital and experience world-class healthcare at its best. Avon Hospital provides state-of-the-art healthcare to all its patients and is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice.
As Program Manager III for Community Health, you will manage the implementation and ongoing maintenance of designated programs while planning and developing systems and procedures to ensure efficiency and effectiveness. In this role, you will serve as a liaison between the department and external communities, provide coaching and mentorship to staff, and actively participate in the budgetary process to support program goals. The position is heavily strategy- and data-driven, focusing on measurable community health impact rather than managing community events, with the opportunity to manage programs that directly impact hospital compliance and broader community health.
A caregiver in this role works Monday through Friday from 8:00 a.m. – 5:00 p.m.
This position is onsite, with 60% of the time at Avon and 40% at Fairview.
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A caregiver who excels in this role will:
- Develop, implement, manage, and maintain operational systems and activities.
- Serve as a liaison with all levels of the organization and outside the community.
- Manage multiple priorities and projects with competing deadlines.
- Allocate time to meet completion requirements.
- Serve as a coach and mentor for other positions in the department.
- Review and monitor adherence to Human Resources policies and corporate compliance procedures.
- Manage all community health-related activities, specifically as they relate to the community health needs assessment.
- Develop and lead programmatic strategies to address the priorities of assessment and hospital implementation strategies.
- Responsible for developing, launching, and implementing hospital strategies required by the IRS.
- Lead efforts in tracking progress and outcomes of strategic initiatives, setting short-term, mid-term, and long-term metrics for each project.
- Launch new strategies and ensure they are executed according to plan, with measurable outcomes.
- Prepare and report progress and outcomes of implementation strategies for compliance purposes.
- Other duties as assigned.
Minimum Qualifications
- Bachelor's Degree in Business Administration, Healthcare Administration or related field and five years of related experience
- OR Master’s Degree and four years of experience
- Knowledge of statistical and financial analysis, primary research and business plan development
- Strong presentation, communication and training skills
Preferred Qualifications
- Master’s degree
- Healthcare settings
- Experience and/or education in Public Health
Physical Requirements
- Ability to communicate and exchange accurate information.
- Ability to perform work in a stationary position for extended periods.
- Ability to work with physical records or operate a computer or other office equipment.
- In some locations, ability to travel throughout the hospital system.
- In some locations ability to move up to 25 lbs.
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Personal Protective Equipment
- Follows Standard Precautions using personal protective equipment as required for procedures.
Equal Employment Opportunity Policy
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
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