TESTQ Technologies
Program Manager
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Organization's Data Analytics Office (DAO)
DAO promotes a data-driven culture across Organization through our strategy of:
- Fix The Back Book: To protect our data, we need robust policies for data management and enhanced governance, e.g., data consumed from a trusted source meets quality standards and complies with regulatory obligations.
- Engage Colleagues: Move to a data-led culture through enhanced training, including on-the-job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers.
- Build Sustainable Capabilities: Value is unlocked when we deliver on the opportunities our well-managed data presents, e.g., improving customer and colleague experience, increasing revenue, commercializing our data, optimizing capital, enhancing risk management, or reducing costs.
To drive our strategy, we are seeking a high-calibre professional and self-motivated Programme Manager to join our Data team.
DAO Programme Manager Responsibilities
DAO Programme Managers are responsible for the leadership of a team of project managers, business analysts, and contingent project resources across multiple locations. The role will also be responsible for execution in one of the key Data-related programmes.
The successful applicant will enjoy working as part of a dynamic team on a high-profile and exciting programme of work.
Governance and Committee Memberships
- Programme Steering Committees
- Programme Working Groups
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Principal Accountabilities and Responsibilities
For Business Customers and Stakeholders, Internal Control Environment, etc.
- Owning delivery execution within the programme as well as having holistic oversight of the product development roadmap and the adoption plans.
- Accountable for programme delivery strategy and approach across a series of capabilities, projects, or component activities, building stakeholder buy-in around plans, commitments, and changes.
- Accountable for programme reporting governance and benefits realisation OKR management to all relevant stakeholders and committees in accordance with Organization's Change Framework.
- Leading Project Managers, Scrum Masters, PMOs on a high-profile global delivery to ensure commitments are met across budget, benefits, schedule, scope.
- Proactively partnering with Product and SMEs in the annual planning and forecasting process. Accountable for the intake of all new work and the evaluation of new change requirements, facilitating integrated triage to identify requirements, scope, and budget.
- Drive stakeholder discussions related to delivery strategy, scope, capabilities, and budget.
- Owning and managing resource plans with Project Managers, Scrum Masters, producing/overseeing indicative pricing and detailed budgets that match a description of deliverables and actual work effort.
- Serving as an escalation point to manage risks, issues, and dependencies. Provide solutions-oriented consultation to integrated team leads, proactively controlling scope and the change control process, and collaborating with stakeholders to strategically identify and implement solutions.
- Manage negotiations and oversee the management and service agreement monitoring of TP contracts. Using approved change management tools (e.g., JIRA and Confluence) to establish delivery dashboards and reports to ensure financial health, live deliverables, and performance against KPIs and OKRs.
- Partnering with other global Programme Managers and Programme Office to implement the approved DAO vision for delivery management and contribute to the future evolution of the discipline.
- Establish effective controls procedures and quality assurance processes to promote consistency of outputs across all deliverables in line with the Change Framework and Organization's Risk and Controls framework.
- Managing and mentoring Project Management, Scrum team members including resolving escalations, setting and managing performance goals, coaching individual career growth paths, and balancing workloads.
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Leadership and Teamwork
Key leadership and teamwork responsibilities include but are not limited to:
- Provides leadership, sets team performance expectations, and monitors progress.
- Overall responsibility for supervising a team, managing delivery, and reporting for complex assignments.
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