Health Information Technology Solutions (HITS) LLC
Program Manager – Web-Based Mental Health Training (VA Program)
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Position Overview
We are seeking an experienced Program Manager to lead the development and delivery of web-based self-help training courses supporting Veterans and their families. The Program Manager will oversee all aspects of project execution, ensuring alignment with federal requirements, adherence to schedule, and delivery of high-quality, accessible training solutions.
Key Responsibilities
- Lead program planning and execution across all phases of the ADDIE lifecycle
- Develop and maintain a comprehensive Program Management Plan (PMP), including schedule, milestones, risks, and resource allocation
- Facilitate weekly production meetings and monthly strategic stakeholder meetings
- Manage timelines, deliverables, and overall contract performance
- Manage iterative deliverable review cycles with stakeholders, ensuring feedback is incorporated and timelines are maintained
- Coordinate with Subject Matter Experts, instructional designers, developers, and government stakeholders
- Maintain a structured collaborative workspace supporting version control, stakeholder review, and organized document management
- Ensure all deliverables meet accessibility, usability, and security requirements
- Identify risks early and implement mitigation strategies to avoid delays
- Provide monthly progress reports, including performance metrics and analytics
- Support successful testing, deployment, and delivery of course content on web-based platforms
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Required Qualifications
- Bachelor’s degree
- Minimum 10 years of experience managing projects of similar size and complexity
- Project management certification (PMP, FAC-P/PM, or equivalent)
- Experience managing digital learning, training programs, or web-based platforms
- Strong understanding of project management best practices and methodologies
- Experience working in a structured or highly regulated environment
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Preferred Qualifications
- Experience supporting federal clients, especially in healthcare or mental health programs
- Familiarity with learning management systems and web-based training platforms
- Experience managing multimedia or interactive training development teams
- Working knowledge of cybersecurity and data privacy practices
Key Competencies
- Leadership and coordination across multidisciplinary teams
- Risk management and proactive problem solving
- Strong communication and stakeholder engagement
- Schedule and deliverable management
- Continuous improvement mindset
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