• Each of these personas has a distinct global Persona Program Manager who owns overall program design. You are accountable for reviewing, adapting, and localizing that content for EMEA delivery, and for regional execution quality — not for originating the program.
• Partner with global GTM Program Owners to ensure programs are regularly enhanced, communicated, and measured against business expectations; ensure programs are loaded into the appropriate LMS and changes are communicated to EMEA leadership.
• Serve as the EMEA counterpart to each persona's global Persona Program Manager (GGS, TAM, AE, SE, CS); review centrally-designed content — virtual sessions, eLearning, and in-person events — and adapt/localize it for EMEA relevance (language, regional examples, market context).
• Schedule and, where appropriate, co-facilitate delivery of these localized programs for EMEA audiences.
• Register and track EMEA participants, monitor regional completion, and feed regional performance and content feedback back to each Persona Program Manager for continuous improvement.

Key Performance Indicators (KPIs)

For Owned Programs (Section A)

• Stakeholder Satisfaction: internal/external satisfaction with strategic partnership and execution
• Business Performance: correlation of readiness programs to measurable performance improvement, including new hire readiness and skill attainment
• Program Usefulness Score: average post-learning usefulness score
• Program Completion Rate: 80% of target audience completing programs within the designated timeframe
• New Hire Readiness: 80-90% of Field managers rating employees functionally prepared after 6 months
• Program Management: adherence to program methodology, task tracking via tools such as Monday.com
• Mechanism Sustainability / Execution Reliability: recurring regional mechanisms operate on schedule, with clear ownership, dependencies and follow-through, and with decreasing reliance on individual contributors for day-to-day coordination.

For Cross-Persona Execution Support (Section B)

• Regional Completion Rate: 80% of EMEA target audience completing each localized program
• Delivery Adherence: on-time, on-scope regional rollout against the Persona Program Manager's plan
• Localized Content Quality: EMEA-specific usefulness/feedback score on the adapted content, tracked separately from the global program's overall usefulness score (which stays with the Persona Program Manager)

Required Skills / Experience

• 4–6 years in enablement, learning & development, onboarding, or related fields within enterprise software; 1–2 years facilitating live or virtual training. P&C insurance or enterprise SaaS experience preferred but not required.
• Instructional design and facilitation: advanced curriculum design, learning activities, dynamic presentation/facilitation. AI- fluency to create content and explore modalities.
• Business acumen and P&C industry knowledge to ensure strategic relevance and practical adoption.
• Complex project management: plan and execute multi-workstream programs; maintain accurate weekly status in the project tracking system.
• Communication and adaptability: excellent verbal, written, and presentation skills; able to multitask and adapt to a changing environment.
• Strategic stakeholder collaboration: influence alignment with EBPs, global program owners, and cross-functional leaders; translate needs into effective enablement solutions.
• Integrity, Rationality, & Collegiality: operate within Guidewire values — truthful relationships, evidence-based decisions, professional collegiality.
• Tools proficiency: Google Workspace; LMS and survey/analytics tools; authoring platforms; virtual delivery tools; AI tools; project tracking (e.g., Monday.com).
• Language Proficiency in English and at least one other European language. (Preference for French)
• AI- fluency in content creation, program execution, and workflow automation. We are an AI-forward company and want to leverage the tools we have to optimize our targeted deliverables and process flows.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.