ManpowerGroup
Program Professional - Hybrid (Paddington, UK)
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To be responsible for the successful delivery of permanent and temporary recruitment services and managing vacancies through the full recruitment process from vacancy approval through to verbal offer.
The Program Professional will be responsible for the strategic direction of recruitment within their business area and the relationship management with key Hiring Managers (HM’s) and stakeholders.
Employee must be willing to go onsite 1-3 times a week at our clients Paddington office.
Your responsibilities
Relationship Management & Strategic Direction
- Provide guidance to the HM on the recruitment process, different routes to market and sourcing options
- Work closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.
- Keep managers informed on the progress of their vacancies
Process Management & Operational Effectiveness
- Take full responsibility for all roles within your business area
- Develop recruitment plans for each role with the HM’s
- Agree timescales and clear expectations of the details of each role
- Ensure shortlists of candidates are suitable for all roles
- Manage and engage with third party suppliers when required
- Work closely with the delivery team to ensure all delivery SLAs are met – CV submission, organising of interviews, offers.
- Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are available
- Ensure HM’s are providing timely feedback on CV’s, availability and Interview feedback in line with SLA’s
- Ensure offer details are correct for all positions
- Full use of the VMS to ensure all data is in the system and that the status of each role is up to date
- Working closely with functions such as onboarding and billing
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Service Development
- Flexibility to support on other areas of the account when required
- Complete project work as required – e.g. training sessions within the team, review recruitment processes and supporting documentation with HR, annual reviews, and monthly BI decks.
- Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planning
- Introduce Search Consultants, as required, to attend recruitment briefings
- Provide regular reports, updates and market information to hiring managers.
- Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutions
- Develop corrective action plans for individual roles or projects when required
- Manage specialist projects when required
- Design, develop and deliver presentations to a range of audiences, when required both virtual format and face to face
- Be a trusted recruitment advisor to both HM’s and HR
- Liaise with HR when required and ensure strong connections with all levels
Required skills
- Connections and relationships with the external market, candidates and clients
- Engagement and management of customer senior leadership teams (SLT)
- Excellent communicator with ability to build strong, long-lasting influential relationships
- Strong commercial awareness and ability to positively impact profitability
- Highly effective in managing and prioritising workload
- Good commercial awareness and ability to maximise profitability
- Ability to analyse multiple data sources to inform decision making
- Good analytical skills to aid problem solving
- Excellent level of written and verbal communication skills
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What we offer
At Talent Solutions, part of ManpowerGroup, we empower people to unlock their potential at every stage of their career. We connect candidates with opportunities at world‑class organizations while providing access to learning, development, and coaching that support long‑term, meaningful work.
Through our global reach and local expertise, we offer a collaborative and inclusive environment where people can grow, contribute, and build sustainable careers today and into the future.
About us
Talent Solutions combines our leading global offerings—RPO, TAPFIN-MSP, and Right Management—to provide end-to-end, data-driven solutions across the entire talent lifecycle. By leveraging our deep industry expertise and understanding of what talent values, we help organizations address their complex workforce challenges. From talent attraction and acquisition to upskilling, development, and retention, we deliver seamless services supported by best-in-class technology and extensive workforce insights, scalable across multiple countries. ManpowerGroup Talent Solutions is part of the ManpowerGroup family of companies, which also includes Manpower and Experis.
ManpowerGroup is an Equal Opportunity/Affirmative Action Employer (EO/AA) and welcomes applications from minorities, veterans, women, individuals with disabilities, and members of the LGBT+ community.
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