Programme Commercial Manager

Around the world, SYSTRA’s specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people every day.

For more than 60 years, the Group has been committed to helping cities and regions contribute to their development by creating, improving and modernising their transport infrastructure with sustainability, accessibility and innovation at the heart of our designs. With over 10,300 colleagues globally and around 1,000 in the UK & Ireland, we are growing significantly and seeking out the very best talent to join the SYSTRA signature team and be part of leading the way in infrastructure design.

Context

We have an opportunity to oversee the Commercial / PMO (Client Side) team in providing commercial assurance for our Client’s capital programme / projects. This includes control and management of key Line of Defence 2 (LoD2) duties on behalf of the Client in order to appropriately manage cost and programme risk / opportunity on a programme-wide basis.

Missions/Main Duties

Main tasks and responsibilities

• Oversee the Systra Commercial (Client Side) team in the effective management of time, cost, and quality to plan, through to programme / project close out.
• Create and maintain a diverse thinking and high-performing team environment.
• Provide proactive commercial leadership expertise to the Systra Commercial (Client Side) team, ensuring that timely reporting and contract deliverables are maintained.
• Provide leadership within the Systra Commercial (Client Side) team to minimize Client risk and maximize Client value.
• Ensure compliance with all Client processes, in support of Line of Defence protocol. This includes:
  • Collaboration with other LoD to validate compliance and effectiveness, e.g., review completion and mitigation actions completed.
  • Coach and mentor junior members of the Systra Commercial Team.
  • EVM and EAC alignment / testing.
  • Bilateral (Client & Supply Chain) Risk Assessment against funding envelope.
  • Change Control and TRA Erosion (trending vs budget / allowance).
  • Defect identification, notification, and tracking.
  • Supply Chain due diligence including financial securities and any performance security (incl. insurances).
  • Prepare and manage Client commercial correspondence and contractual notices issued in accordance with supply chain contractual conditions.
  • Identify emerging risks / issues, report contractual claims, and support in the management and resolution of legal and / or commercial disputes in conjunction with Client’s requirements.
  • Responsible for the recruitment, onboarding, development, performance management, and retention of team members to build a high-performing and engaged team.
  • Communicate relevant business updates, strategic objectives, and key information to the team in a timely and effective manner, ensuring clarity and alignment.
  • Ensure full compliance with people policies and procedures, proactively managing people-related risks to maintain a fair and safe work environment.
  • Create and maintain a working environment in which SYSTRA’s behavioural expectations are recognized and demonstrated through daily interactions with colleagues and clients. Actively lead by example by consistently role modeling SYSTRA behaviours, recognizing, and celebrating team members who exemplify these behaviours.
  • Demonstrate behaviours aligned with SYSTRA’s behavioural framework by actively fostering a culture of excellence, collaboration, respect, and empowerment, contributing to an environment where all colleagues can thrive, achieve, and grow together.