NHS Kent & Medway
Programme Manager People Services Transformation
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Job Opportunity
Please note: at this stage, the role is open only to colleagues currently employed by the Kent and Medway Integrated Care Board (ICB) and Southeast Integrated Care Boards; and current at-risk employees within Kent and Medway NHS Trusts.
This is an exciting opportunity to join NHS Kent and Medway as a People Services Transformation Programme Manager, supporting the delivery of complex transformation programmes that will shape the future of People Services across Kent and Medway and the wider South East.
Working as part of the People Services Transformation Team, you will combine expert programme and change management skills to turn strategic priorities into effective implementation, organisational readiness and sustainable business change.
- You will work across organisational boundaries with programme leaders, Digital, Finance, People Services, operational teams, and regional partners to deliver new operating models, processes, technologies, and shared services.
- You will lead defined workstreams within the Future Workforce Solution and South East Scaling People Services programmes, developing detailed plans, coordinating delivery, and maintaining effective governance, risk, and assurance arrangements.
- You will lead organisational readiness and change activities, including change impact assessments, business readiness planning, process redesign, and adoption of new ways of working.
- You will work closely with stakeholders and subject matter experts across multiple organisations, facilitate workshops and engagement, monitor benefits and outcomes, and identify opportunities for service improvement and standardisation.
- You will also provide high-quality reports, dashboards, and recommendations to programme leadership and support the successful transition of new services and ways of working into business as usual.
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We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.
Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial, and strategic professionals work together to make informed commissioning decisions. That’s why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.
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We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership, and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.
We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.
We work with staff to agree objectives through regular supervision, annual appraisal, and access to training opportunities.
We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age, or sexual orientation.
For further details / informal visits contact:
- Name: Laura Copas
- Job title: Director of People Services Transformation
- Email address: l.copas@nhs.net
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