Progression Coach

About YMCA St Paul’s Group

YMCA St Paul’s Group (SPG) is a charity and registered housing provider whose mission is to be an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive. As a member of the wider YMCA Federation, our vision is of places where young people thrive and communities flourish.

As one of the largest YMCAs in Europe and one of the largest providers of supported housing in London, we provide supported housing services, health and wellbeing services, education and training services through its health and wellbeing centres, children, youth and family programmes, including nurseries, after school clubs and soft play centres.

Being part of YMCA St Paul’s Group means not only working for a great London based charity that has supported young people and communities for over 150 years but also being part of a national association and global movement.

We are one of the UK’s Top 100 Best Workplaces™ 2026 and have also been recognised as one of the UK’s Top 100 Best Workplaces for Development™ 2026.

About The Role

As one of YMCA St Paul’s Group’s Progression Coaches, you will deliver holistic support to people affected by homelessness, who are some of the most excluded vulnerable people in society.

The primary role of the Progression Coach is to ensure that all clients within their service progress through all Progression activities (including Education, Training, Employment and Volunteering (ETEV) and Engagement and Empowerment) and participate in Health and Wellbeing activities.

All of your work with our clients will be guided by the aim of developing their full potential in mind, body, and spirit – inspired by and faithful to our Christian values.

Key Responsibilities

• Responsible for planning and delivering Progression (ETEV and Engagement and Empowerment) activities, including regular Progression events.
• Work synchronously with Housing and Support Officers to assess and address all areas of development identified using a client-led Homelessness Outcome Star supporting planning approach, aiming to create stability and structure for our clients.
• Delivery of Progression events will include logistical planning, risk assessments and responsibility of communication of Progression events, as delegated.
• Respond promptly where barriers to learning are identified by carrying out proactive intervention strategies referring clients to relevant support where required and monitoring their progress and altering actions to ensure success.
• Responsible for working directly with all Housing, Care and Support clients and residents, all levels of YMCA SPG staff and other agencies/partners, voluntary organisations, and statutory government department representatives as appropriate and as delegated.
• Responsible for developing and supporting a partnership approach with partner organisations in the public, private and voluntary sector, which supports the delivery of efficient, effective Progression opportunities.
• To work with the wider Housing service in support of the delivery of Progression priorities (ETEV and Engagement and Empowerment), including attending out-of-hours meetings and responding to difficult local situations as needed.
• Meeting and exceeding any local key performance indicators or contractual obligations relating to the delivery of Progression activities within Housing, Care and Support services.