Save the Children International
Project Assistant (Case Supervisor)
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Project Assistant (Case Supervisor)
Team/Programme: Child Protection
Location: Project Based - Central Myanmar
Number of Position: 1
Grade: NAT 5
Contract Length: Fixed Term (Up to Nov-2026)
Child Safeguarding
Level 3: The post holder will have contact with children and/or young people either frequently (e.g., once a week or more) or intensively (e.g., four days in one month or more or overnight) because they work in country programs, are visiting country programs, or are responsible for implementing the vetting process for staff.
Role Purpose
The role holder will be responsible for supporting the implementation of the Child Protection in Emergencies (CPiE) activities and taking the role of child protection case management supervisor to support the case worker’s technical competence and practice, promote wellbeing, and enable effective and supportive monitoring of child protection case management in accordance with interagency case management guidelines, organization Step to Protection, and Standard Operating Procedures (SoPs). Ensuring that positive outcomes are achieved for children and families through the delivery of competent, sensitive, and timely services, and that the organization’s mission and goals are accomplished. The role holder will conduct regular case management coaching and supervision with case workers. Furthermore, the role holder will work closely with the Project Coordinator to ensure the effective delivery of all child protection activities and with the child protection team to ensure close links between case management, MHPSS, and our work with the community-level child protection mechanism.
Scope of Role
- Reports to: Project Coordinator
- Staff reporting to this post: Community Facilitators
- Budget Responsibilities: No Financial Approval
- Role Dimensions: No regular contact
Key Areas of Accountability
Program Implementation and Quality
- Support case workers to implement case management, as per the Standard Operating Procedures and in alignment with the guiding principles and minimum standards of case management.
- Supports the case worker’s technical competence and practice, promotes wellbeing, and enables effective and supportive monitoring of CP case management office.
- Individual Supervision on a weekly basis for 1 hour for each case worker.
- Facilitate Case Management team meetings weekly.
- Conduct case file review weekly.
- Monitor the documentation of cases through review of files and databases.
- Ensure confidentiality and that data protection and information-sharing protocols are respected. Review and analyze trends in the caseload to inform programming. Delegate tasks to caseworkers, taking into consideration partner caseworkers’ profile (gender, language, and communication skills).
- Conduct caseworkers’ capacity assessment in line with the competency-based framework.
- Assist Project Coordinator and national Case Management advisor in developing capacity planning for caseworkers.
- Direct providing case management support to the high-risk and complex individual cases where required and provide regular monitoring of all aspects of case management services.
- Actively engage in all capacity building opportunities, including trainings, shadowing/observation of other, more experienced supervisors, capacity assessments of caseworkers as per skills needed and identified in competency framework.
- Ensure access to material, logistical, and further technical support and set eligibility criteria for material and other support.
- Conduct regular support to project staff for MHPSS activities for children and adults.
- Ensure that case management team maintains an up-to-date service mapping for their geographical area.
- Provide briefings on child safeguarding and appropriate behavior with children to all case management staff. Ensure any concerns are reported and addressed immediately.
- Conduct assessments to identify children/families who may benefit from case support.
- Assist in preparing and monitoring Cash Safety Plans and follow-up actions.
- Coordinate with MEAL teams on PDM, data collection, and accountability mechanisms.
- Ensure proper documentation, confidentiality, and safe delivery of cash-related activities.
- Any other duties and tasks assigned by the supervisor, including participation in emergency response interventions inside and outside of the duty area.
- Assist other emergency response.
- Preparation training/workshop checklist/developing agenda process/and relative function with supervisor and team members.
- Prepare monthly quarterly report of program including operations report.
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Community and Interagency Coordination
- Work with Community Social Workers (if available) and other key community members, service providers, stakeholders, and NGOs to identify and safely refer children at risk.
- Maintain an up-to-date service mapping for the township in which they work.
- Ensure that project-related information is relayed to the Project Coordinator.
- Contribute to the preparation of internal and external reporting.
Ensuring Quality Case Management and Monitoring
- Work in a way that respects guiding principles defined in the SOPs.
- Fill in and use case management forms appropriately; registration, assessment, case plan, implementation, case notes for home visits and case review, and case closure.
Developing Self and Others (Peers)
- Participate in regular case management meetings with other case workers and supervisors.
- Prepare for and participate in regular structured individual supervision sessions with their supervisors, identifying challenges and areas for professional development.
- Actively engage in all capacity building opportunities, including formal trainings, shadowing/observation, case workers capacity assessments and skills identified in competency framework.
Child Safeguarding and Counter Fraud Responsibilities
- Take all necessary and appropriate steps to prevent abuse, exploitation, neglect, harm, and modern slavery within their areas of responsibility, and in the way they conduct themselves, report and respond to all incidents and concerns whether online or in person, and comply with the Safeguarding Policy and Procedure.
- Take all necessary and appropriate steps to prevent fraud, bribery, and corruption within their areas of responsibility, report and respond to all incidents and concerns and comply with the Counter-Fraud, Bribery and Corruption Policy and Procedure. All types of fraud, bribery, and corruption must be prevented, including where it benefits the organization.
Behaviours (Values in Practice)
Accountability
- Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling organization values.
- Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition
- Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.
- Widely shares their personal vision for Organization, engages and motivates others.
- Future orientated, thinks strategically and on a global scale.
Collaboration
- Builds and maintains effective relationships, with their team, colleagues, Members, and external partners and supporters.
- Values diversity, sees it as a source of competitive strength.
- Approachable, good listener, easy to talk to.
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Creativity
- Develops and encourages new and innovative solutions.
- Willing to take disciplined risks.
Integrity
- Honest, encourages openness and transparency; demonstrates highest levels of integrity.
- Always acts in the best interests of children.
Experience and Skills
Essential
- Ability to demonstrate understanding of child rights and child protection issues, including child development.
- Proficiency in local language (both oral and writing).
- Organizational skills and the ability to prioritize work.
- Developed sense of empathy and ability to communicate effectively with empathetic understanding with children, young people, and their families.
- Able to communicate clearly and strategically with internal and external stakeholders for effective coordination and advocacy. This includes effective negotiation and representation skills.
- Active listening skills.
- Critical thinking skills.
- Problem solving skills.
- Basic computer knowledge - Microsoft Word, Excel.
Desirable
- At least one year of experience or knowledge of working and living in relevant region/context.
- Experience of promoting quality and impact through at least one crosscutting area: gender equality and inclusion, adaptive and safer programming; child rights; disability; migration and displacement.
- Experience and knowledge of organization’s structure, mandate, and child focus.
- Demonstrable MEAL experiences in different projects and programs from different donors funding.
- Experience in conducting assessments/Evaluations and an understanding of MEAL systems.
- Proven capacity to supervise, train, and coach staff.
- Demonstrate ability at report writing and excellent communication skills.
- Computer literacy with data analysis skills.
General
- Ability to work collaboratively with colleagues across the organization developing effective working relationships to deliver outstanding results for children.
- Commitment to and understanding of organization’s aims, values, and principles.
- Willingness and capability to comply with all relevant organization policies and procedures with respect to health and safety, security, equal opportunities, and other relevant policies, including the Child Safeguarding Policy.
Additional Job Responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within the reasonableness of their level of skills and experience.
Equal Opportunities
The role holder is required to carry out the duties in accordance with the organization Equal Opportunities and Diversity policies and procedures.
Child Safeguarding
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
All staff have an obligation and a responsibility to:
- Ensure they fully understand the provisions of the Child Safeguarding Policy, the Code of Conduct, and Local/Country Procedures.
- Conduct themselves in accordance with the rules of the Child Safeguarding Policy, in their personal and professional lives – which includes reporting suspicions of child abuse.
- Ensure the way they are carrying out their work is not putting children at risk (or further risk) – this means constantly scrutinizing their work through a child safeguarding lens and talking to children about possible design/implementation “flaws”.
- Promote the message of child safeguarding to colleagues in other organizations and government ministries, children in their own and beneficiary families, and community members in general.
- Be vigilant about observing possible child abuse/harm
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