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JR155079 Project Associate
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients, and suppliers.
Location
Swansea, UK
Working Pattern
Full-time (37.5 hours per week)
Hybrid Working
Approximately 60% office / 40% home working following your onboarding period. During your first 3-6 months, you'll be based full-time in our Swansea office to receive hands-on training, build relationships with your team, and set yourself up for success.
Launch Your Career with ICON
Are you ready to start your career with one of the world's leading healthcare intelligence and clinical research organisations?
At ICON, we're looking for ambitious graduates and early career professionals who love being organised, enjoy solving problems, and want to be part of work that helps bring life-changing medicines to patients around the world.
This isn't your typical administration role.
As a Project Associate, you'll become an essential member of our Project Administration team, working alongside experienced Project Managers and Clinical Research professionals to support global clinical trials for some of the world's biggest pharmaceutical and biotechnology companies.
Every day is different. You'll coordinate international projects, work with colleagues across Europe and beyond, learn industry-leading systems and processes, and develop skills that can open doors to long-term careers in project management, clinical operations, and the wider pharmaceutical industry.
If you're looking for a role where you can learn, grow, and make a real impact from day one, we'd love to hear from you.
What You'll Be Doing
As a Project Associate, you'll help keep global clinical research projects running smoothly by providing operational and administrative support across a wide variety of activities.
Your responsibilities will include:
- Coordinating meetings with global project teams and clients, including scheduling, preparing agendas, taking minutes, and following up on actions.
- Supporting Project Managers with the day-to-day running of international clinical studies.
- Preparing, maintaining, and distributing important project documentation while ensuring accuracy and compliance.
- Managing study information, organizational charts, team calendars, contact lists, newsletters, and project communications.
- Maintaining electronic study documentation and ensuring files meet quality and regulatory standards.
- Supporting financial administration, including purchase orders, invoice processing, and investigator payments.
- Producing project reports and dashboards, reviewing data for accuracy, and identifying trends.
- Updating and maintaining multiple internal systems to ensure high-quality project information.
- Supporting training activities by assigning learning, tracking completion, and maintaining training records.
- Helping improve processes by identifying opportunities to make ways of working simpler and more efficient.
- Working closely with colleagues across project management, clinical operations, and business support teams to help deliver successful clinical trials.
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What We're Looking For
We're more interested in your potential than years of experience.
You'll thrive in this role if you are:
- Naturally organised and enjoy planning and coordinating multiple tasks.
- Curious, eager to learn, and excited by working in a fast-paced global environment.
- A confident communicator who enjoys working with different people.
- Someone who pays close attention to detail and takes pride in producing accurate work.
- Comfortable managing priorities and meeting deadlines.
- A team player with a proactive, positive attitude.
Qualifications & Experience
We'd love to hear from you if you have:
- A Bachelor's degree (or equivalent) in Business, Life Sciences, Health Sciences, Finance, or another relevant discipline.
- Strong Microsoft Office skills, particularly Excel, Word, Outlook, and PowerPoint.
- Excellent written and verbal communication skills.
- Good organisational and time management skills.
The following would be an advantage, but are not essential:
- Experience in administration, project coordination, or customer support.
- Placement year, internship, or graduate experience.
- Experience within healthcare, pharmaceuticals, life sciences, or clinical research.
- Experience using Microsoft Teams and taking meeting minutes.
Why Join ICON?
At ICON, you'll be joining a company where your development matters from day one.
You'll receive structured onboarding, hands-on training, and ongoing support from experienced colleagues as you build your knowledge of clinical research and project management.
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We offer:
- A comprehensive training programme with full support during your first 3-6 months.
- Hybrid working after your onboarding period (approximately 60% office / 40% home).
- Opportunities for career progression within project management, clinical operations, and other areas of the business.
- Exposure to global teams and world-leading pharmaceutical clients.
- A collaborative, supportive, and inclusive culture where you'll be encouraged to grow.
- The opportunity to contribute to clinical research that improves and saves lives worldwide.
Why Swansea?
Our Swansea office is home to a friendly and collaborative team where you'll quickly get to know your colleagues. During your onboarding, you'll work alongside experienced team members who will help you develop the knowledge and confidence needed to succeed before transitioning to our hybrid working model.
Whether you're a recent graduate or looking to begin an exciting career in the pharmaceutical industry, this is a fantastic opportunity to join a global organisation with genuine opportunities for growth.
Join ICON and help shape the future of clinical research.
#LI-SA1
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance-related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply.
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