Nationwide
Project & Change Delivery Manager
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Project & Change Delivery Manager
As Project & Change Delivery Manager within Business Operations, you’ll play a pivotal role in shaping and delivering effective, safe and customer-focused change across Business Banking. Reporting to the Head of Business Operations, this role sits at the heart of how strategic and tactical change is assessed, governed and embedded within an operation of circa 400 colleagues.
Responsibilities
- Leading Change from the front: Oversee the design and execution of robust change management and governance frameworks, ensuring that change is delivered smoothly, compliantly and in line with Nationwide’s change principles.
- Multi-Journey Environments: Work across complex environments including Start & Set Up, Everyday Banking, and Borrow & Grow, partnering closely with senior leaders, transformation teams and business control functions.
- Project and Programme Forums: Work on a variety of different projects and represent Business Operations at various project and programme forums.
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Requirements
- Strong time management, influence and the ability to navigate competing stakeholder priorities.
- Balance pace with control, driving service improvement, mitigating risk and continuously enhancing customer and colleague experience as the business evolves.
Benefits
We support small and medium businesses and larger enterprises to build livelihoods, create jobs and power local economies. We are ambitious, we want to grow and scale our business, and we are investing in our Business Banking teams to get ready for growth and ready to deliver more ‘simply brilliant experiences’.
Role Details
- Location: Glasgow hub with a need to connect with colleagues for collaboration events, anticipated to be weekly in Glasgow.
- Hybrid Working: Nationwide offers hybrid working wherever possible, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working.
- Integration: Nationwide acquired Virgin Money in October 2024, with a phased and considered integration over the coming years.
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Nationwide Benefits
- You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits.
- Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
Application
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
For more information on our approach to hybrid working, visit https://nationwide-jobs.co.uk/life-at-nationwide/rewarding-you.
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