Cento
Project Co-Ordinator - St Albans
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Project Coordinator
Role Overview
As a Project Coordinator, you will play a key role in the successful delivery of installation projects from initial planning through to completion.
Working closely with customers, technicians, subcontractors, suppliers, and internal teams, you will coordinate resources, equipment, schedules, and project administration to ensure projects are delivered safely, efficiently, on time, and within agreed financial and operational targets.
You will act as a central point of contact throughout the project lifecycle, building strong relationships, providing clear updates, and ensuring a seamless customer experience.
We are looking for a proactive, organised, and customer-focused individual with experience in internal project management, resource allocation, and project planning. You will be confident managing competing priorities in a fast-paced environment, working independently, and using your initiative while maintaining accuracy and integrity.
Key Responsibilities
- Coordinate installation projects from planning through to completion, ensuring projects remain on schedule and within agreed targets.
- Plan and allocate technicians, subcontractors, equipment, and other resources effectively.
- Build and maintain strong relationships with subcontractors, obtaining quotations and coordinating works.
- Schedule works and monitor technicians and subcontractors to ensure projects meet specifications, timelines, and financial targets.
- Act as a key point of contact for customers, managing bookings, updates, and queries throughout the project.
- Liaise with the Supply Chain team to ensure equipment and materials are organised and available on time and within budget.
- Prepare project RAMS (Risk Assessments and Method Statements) prior to works commencing.
- Complete O&M Manuals and other project documentation following completion.
- Support the Installation Manager with invoicing, financial forecasting, and monitoring project costs.
- Maintain accurate project records and complete all required project administration.
- Work closely with Sales Account Managers and the wider Installation Team to support the successful delivery of projects.
- Manage incoming customer and internal communications, including emails and telephone calls.
- Administer job reports and paperwork received from field technicians.
- Proactively identify and address issues that may impact project delivery.
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Essential Experience & Skills
- Previous experience in internal project management, project coordination, or a similar role.
- Proven experience of resource allocation, scheduling, and project planning.
- Excellent organisational and time-management skills, with the ability to manage multiple projects and competing priorities.
- Strong customer service and communication skills, both verbal and written.
- Excellent attention to detail and a logical, structured approach to work.
- Ability to work independently, take ownership, and use initiative.
- Good working knowledge of Microsoft Office, particularly Outlook, Word, and Excel.
- Confidence using internal systems, with the ability to learn new software and processes quickly.
- Excellent geographical knowledge to support effective scheduling.
- Good spoken and written English.
- High levels of professionalism, accuracy, and integrity.
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Desirable
- Experience within the Fire & Security industry or a related technical installation environment.
- Experience coordinating technicians, subcontractors, and field-based teams.
- Experience with project financial administration, invoicing, or forecasting.
Personal Attributes
We are looking for someone who is organised, proactive, reliable, and commercially aware, with a strong customer focus and the ability to keep projects moving in a busy environment.
You will be a committed team player who takes pride in delivering high-quality work and contributing to the continued growth of a sustainable, dynamic business.
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